Avatar of Mindaugas #2757
Mindaugas #2757
Having problems with my OTHER Battle.net account(1)Category: Technical SupportMarch-19-2013 9:38 AM PDT (10 years ago) Go to Blizzard forum post
Hello,

I have two battle.net account, with one of them I haven't log into game and Battle.net page since last year. I don't remember password, so I tried many combinations and unfortunately my account was locked.

I received e-mail with saying:
Due to an unusual change in your access pattern, the Battle.net account x@gmail.com has been locked. This can be caused by logging in from a new location, but it may also signal an attempt to compromise your account.
and
Step 3: Choose a New Password

Change your password to resume using this Battle.net account, as your former password no longer grants access to any login-protected Battle.net account service or game. Visit our Password Reset page to begin the password change process.


First of all, I don't remember the password, so I can't log into game and support page. I can't change or reset my password because I don't remember the NAME and LAST NAME I have entered when I was creating Battle.net account.

So the main problems are - I don't remember the password and my information I have entered. There is no option to check this information.

What are my options and problem solutions?

P.s. Sorry for my poor English.

Thank you for any information you can give.
Avatar of Natryndon
Natryndon
Having problems with my OTHER Battle.net account(4)March-20-2013 6:06 AM PDT (10 years ago) Go to Blizzard forum post
Hello Mindaugas.

Your follow-up help request is nearing the top of the queue and should be answered soon.
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