Avatar of Aufrührer #1287
Aufrührer #1287
Random frequent game crashes(1)Category: Technical SupportFebruary-6-2013 8:15 PM PST (10 years ago) Go to Blizzard forum post
just starting today my games been crashing to desktop with a feedback box and error code
its not from doing anything particular in the game and the codes are never the same:
4CD561B1-807D-4581-BA40-38970DFCBC96
50AE2424-1DDB-4314-9E97-048CEDBE9805
are just a couple of them

just wondering if filling out these boxes actually help and if ill get any feedback on a possible cause/fix
Avatar of Natryndon
Natryndon
Random frequent game crashes(2)February-7-2013 4:50 AM PST (10 years ago) Go to Blizzard forum post
Well they certainly help us because we can look that code up internally and see all the details regarding the issue. In this case though, it hasn't really helped us identify an issue in particular, only rule certain things out.

We have a few steps for you to try though;
  • Update C++.
  • Perform a Windows update
  • If they exist, delete the Diablo III.pfil, Diablo III.tfil and Diablo III.mfil files from your installation directory.
  • Run the repair function through the launcher.
  • Restart your PC and then run the client as Administrator.

Let us know how you get on. =)
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