 | Authenticator Issue(1) | Category: Technical SupportJanuary-4-2013 11:48 AM PST (10 years ago)  |
| Hello, my problem is that I got a new phone, and I didnt save the old authenticator ID to remove it later, and now I can't even log on my real account because it requires an authenticator key that I obviously can't get, I have purschased the digital copy, and I can prove with the email that I got to the email I registered the account that I can't acces on battle.net. | ||
 | Authenticator Issue(6) | January-6-2013 1:59 AM PST (10 years ago) |
| Hello, If you cannot remove the Authenticator yourself, please get in touch with our support team. For EU support, please see here: battle.net/support/article/contact They will be able to help you out with this. | ||
| Authenticator Issue(8) | January-6-2013 2:30 AM PST (10 years ago) |
| Can you try it out here: https://eu.battle.net/account/support/remove-authenticator.html And see if that works for you? If it still goes to 404 let me know, I'll pass that on. | ||
