Avatar of Rhinos #1830
Rhinos #1830
Unable to "Update" to newest patch(1)Category: Technical SupportSeptember-26-2016 2:08 PM PDT (3 years ago) Go to Blizzard forum post
Hey guys.

I keep getting an error every time I try to patch or "update."

The error reads "Whoops! Looks like something broke. Give it another shot."

I was attempting to submit a ticket, however none of the options work for me, the submit button is grayed out and un-clickable.

Edit: Error code is BLZBNTAGT00000BB8
Avatar of Jambrix
Unable to "Update" to newest patch(2)September-26-2016 4:05 PM PDT (3 years ago) Go to Blizzard forum post
Hey Rhinos,

Can you let us know what troubleshooting steps that you have already tried from the BLZBNTAGT00000BB8 support article?

Please go ahead and post your DXDIAG file (Not the MSInfo) as well so we can gather more information about your computer.

Here's the instructions on how to generate the DXDIAG file:

Obtaining System Files

Once the file is saved to your desktop, open it and copy/paste the entire file into your next reply. Please use the pre button in the posting section to wrap the contents in Code Blocks which will make it easier to read.

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