 | Need some help(1) | Category: Technical SupportFebruary-5-2016 4:47 AM PST (7 years ago)  |
| today i bought a new laptop for reference its an (Asus F555DG-DM016T 15.6" Laptop). the specs for the laptop are 12gb ram AMD 2gb dedicated graphics card (radeon R8 M3500x) 1tb harddrive dosent tell me the processor speed but right now its running at 2.2-2.8 Ghz from what i can tell problem is its running diablo 3 quite poorly, my 8 year old laptop with no graphics card and 4gb ram was running it better. im wondering if there is somthing that i can do to improve preformance from it. if anyone needs further information that would help i can look it up, im not too tech savy so i need some help ASAP please! thanks | ||
 | Need some help(2) | February-5-2016 7:14 AM PST (7 years ago) |
| Yhaar, Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Press Windows Key + R. Type DxDiag and press Enter. In the DxDiag window, at the bottom, click Save All Information. Name the file "dxdiag" and click Save. (note where it's been saved so you can find it) Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Need some help(4) | February-9-2016 7:15 AM PST (7 years ago) |
| Yhaar, Could you please run the dxdiag report again but with the /dontskip option? You do everything the same as before but type dxdiag /dontskip instead of just dxdiag. I'd also like to see your game's D3Debug.txt file which is located in your main Diablo III game folder. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
