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xxxLawDogxxx #1277
Graphics card missing required features(1)Category: Technical SupportFebruary-5-2016 7:25 AM PST (7 years ago) Go to Blizzard forum post
I was literally playing this game this morning, and have been playing on my laptop for years. Suddenly, after logging back on I get a grey screen and nothing. When I alt+tab I see a hidden screen that says cannot play Diablo 3 because your graphics card is missing required features. What gives? Nothing changed. No new apps, no updates, nothing. WTF!
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Omrakos
Graphics card missing required features(2)February-5-2016 7:33 AM PST (7 years ago) Go to Blizzard forum post
xxxLawDogxxx,

Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Press Windows Key + R.
Type DxDiag and press Enter.
In the DxDiag window, at the bottom, click Save All Information.
Name the file "dxdiag" and click Save. (note where it's been saved so you can find it)

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Omrakos
Graphics card missing required features(4)February-5-2016 8:06 AM PST (7 years ago) Go to Blizzard forum post
xxxLawDogxxx,

What you described could only be related to the video drivers. Usually reinstalling them is needed but I've also seen simply rebooting can resolve it.

In any case, I'm glad you got it sorted out.

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