 | Slow load times with SSD(1) | Category: Technical SupportFebruary-1-2016 6:55 PM PST (7 years ago)  |
| I've been struggling to figure out why D3 loads so slowly compared to so many other games I've tested on my SSD. It takes about 30 seconds for me to load into a game after clicking start. It may seem insignificant but it's annoying. Especially when doing key runs, ubers, vaults, etc. I consistently find that I'm the last one loading into the game despite the friends I'm playing with using HDDs. Any help in resolving the issue or figuring out what the problem may be would be greatly appreciated. OS Name Microsoft Windows 10 Pro Version 10.0.10586 Build 10586 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-C819861 System Manufacturer BIOSTAR Group System Model TA870U3+ System Type x64-based PC System SKU To Be Filled By O.E.M. Processor AMD Phenom(tm) II X6 1090T Processor, 3200 Mhz, 6 Core(s), 6 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 080015, 12/28/2010 SMBIOS Version 2.5 Embedded Controller Version 255.255 BIOS Mode Legacy BaseBoard Manufacturer BIOSTAR Group BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Desktop Secure Boot State Unsupported PCR7 Configuration Binding Not Possible Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.10586.0" User Name DESKTOP-C819861\ Time Zone Pacific Standard Time Installed Physical Memory (RAM) 24.0 GB Total Physical Memory 24.0 GB Available Physical Memory 17.1 GB Total Virtual Memory 27.5 GB Available Virtual Memory 19.4 GB Page File Space 3.50 GB Page File C:\pagefile.sys Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes | ||
 | Slow load times with SSD(5) | February-2-2016 6:52 AM PST (7 years ago) |
| Aronos, It's not reading from your local drive the whole time it's loading. It's doing several checks and getting information from various servers in the Battle.net network that pertain to your characters and account during that time. A slower connection would have more of an impact than a slow local drive being used for storage. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Slow load times with SSD(9) | February-3-2016 8:03 AM PST (7 years ago) |
| Aronos, Checking your internet speed to a server nearest you doesn't really mean much when you're checking for latency and packet loss to a game server located elsewhere in the country. I'd be interested to see the results of the following tests taken at a time you seem to be experiencing the issue. Also to clarify based on your symptom description above, you're talking about the time it takes to be able to run in a rift after clicking to enter it or are you referring to clicking the "Start Game" button after selecting a character? Some quick examples I just tried for reference here at the office. Solo entering a Nephalem rift, after clicking on the portal, I was in in about 2 seconds Solo clicking the Start Game button after selecting a new character, in the game in about 14 seconds Solo in game clicking on a waypoint in a different act as if I was going to do a bounty run there, in the game in about 3 seconds. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
