 | Non season cant log in(1) | Category: Technical SupportJanuary-17-2016 9:55 PM PST (7 years ago)  |
| i cant seem to log into any non season characters, it just hangs on the loading screen, but i can log into my season character just fine | ||
 | Non season cant log in(2) | January-18-2016 7:30 AM PST (7 years ago) |
| Pwnykeg, I don;'t really see anything wrong with your account. It looks like several of you non-seasonal character have been played in the last day or so while a couple have not. If you're still seeing an issue, you might try running the game's scan and repair utility to see if it helps. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Non season cant log in(11) | February-4-2016 1:16 PM PST (7 years ago) |
| Pwnykeg, If you change the region to Europe, are you able to log in there, create, and play a character? You change the region just above the Play button in the desktop app. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Non season cant log in(13) | February-4-2016 1:40 PM PST (7 years ago) |
| Pwnykeg, Would you submit a support ticket or talk to a rep via a callback and ask them to test your account from their desk? They typically call this "hijacking" the account. If they have the same problem, they'll know it's an issue with the actual account. If they don't, it's still something on your end somewhere and we can proceed with troubleshooting. They need to have your verbal permission in order to do this after having first verified your account ownership. This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
