 | Game keeps Freezing after patch 2.4(1) | Category: Technical SupportJanuary-12-2016 3:01 PM PST (7 years ago)  |
| Been playing D3 for a yr. or 2 without an issue. But after this patch Im freezing constantly the game is unplayable. I have tried everyting on my end. I know it isnt on my end I havent done anything new (software, hardware etc.) since well before patch and everything worked fine. What can be done? | ||
 | Game keeps Freezing after patch 2.4(31) | January-13-2016 7:24 AM PST (7 years ago) |
| There is a known issue right now with release 2.4 and 32 bit operating systems in that the game may occasionally encounter a hard lock(freeze) due to memory limitations. We're working to get a fix in for this as soon as possible but I haven't seen an ETA yet for when that will be done. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game keeps Freezing after patch 2.4(43) | January-13-2016 12:16 PM PST (7 years ago) |
| pppnolic, Please start a new thread of your own. In it, describe the specific issue you're seeing and include a list of all steps tried so far to resolve it. I'd also like to see your dxdiag info and a copy of your D3Debug.txt file from a session that it froze during. You can generate your dxdiag info with the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Your D3Debug.txt file Is located in the main Diablo III game folder. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game keeps Freezing after patch 2.4(68) | January-14-2016 7:55 AM PST (7 years ago) |
| Skelos, No, I'm sorry but I can not. If you're experiencing the lock ups described in the Known issues post in the Bug Reports forum, I suggest waiting until they've applied the fixes mentioned. http://us.battle.net/d3/en/forum/topic/11883998315 Game Client Note: We currently have fixes in place internally for both of the issues listed below and we are hoping to get these fixes deployed to live servers very soon. Players running Diablo III on a 32-bit operating system may experience periodic client hard locks Some players may experience a client crash after extremely long game sessions (5+ hours) ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
