 | screen freezes while the game keeps going(1) | Category: Technical SupportJanuary-15-2016 1:49 PM PST (7 years ago)  |
| so i am working on continuing my questing on my demon hunter as i said the screen freezes while the game goes on https://drive.google.com/file/d/0B9wvUpPmAAPMa0k1SE1DV1ZLelE/view?usp=sharing ;d3debug https://drive.google.com/file/d/0B9wvUpPmAAPMeUFpcmE0S0NackE/view?usp=sharing ;dxdiag https://drive.google.com/file/d/0B9wvUpPmAAPMUEhVNEdyb1ZYOEU/view?usp=sharing ;msinfo | ||
 | screen freezes while the game keeps going(2) | January-15-2016 2:10 PM PST (7 years ago) |
| Brainzoid, Could I get you to post your dxdiag info? I need to try and verify which AMD card you actually have. The D3Debug file is saying it's an R5 200 series but it's also saying it's an AMD HD6470M which is a mobile device. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| screen freezes while the game keeps going(4) | January-15-2016 2:45 PM PST (7 years ago) |
| Brainzoid, Your system is very low-end actually, barely meeting the minimum requirements so performance will be impacted, but I wouldn't expect that to be the cause of the game freezing. Try booting in selective startup once and then seeing if you still have issues with freezing. You should also play with the video settings at their lowest values. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
