 | game keeps crashing after windows 10 upgrade(1) | Category: Technical SupportJanuary-3-2016 10:05 PM PST (7 years ago)  |
| diablo 3 was running fine without any problems in window 7. but the game keeps crashing ramdomly while playing after i upgraded to windows 10. i tried reinstalling the game, and used the scan/repair option in the battle net client, but neither of them worked. any suggestion on how to fix this problem? | ||
 | game keeps crashing after windows 10 upgrade(3) | January-4-2016 9:42 AM PST (7 years ago) |
| dstryg, Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| game keeps crashing after windows 10 upgrade(5) | January-4-2016 1:52 PM PST (7 years ago) |
| dstryg, The error code you submitted is pointing at a possible AMD/ATI video driver being the problem. Could you try updating to the Radeon Software Crimson Edition Beta drivers and then re-testing the game? ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| game keeps crashing after windows 10 upgrade(7) | January-5-2016 12:37 PM PST (7 years ago) |
| dstryg, I believe you can and I would. Actually I thought it would have been overwritten with the Crimson drivers but as it's a beta for older card support, I'm not sure. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
