Avatar of Vinnio #1263
Vinnio #1263
Diablo 3 randomly shuts down entire computer(1)Category: Technical SupportDecember-21-2015 4:26 PM PST (7 years ago) Go to Blizzard forum post
I used to be able to play Diablo for hours without any problems, but ever since a few days ago my computer will randomly crash while playing. My monitor will shut off and my computer fans will blow at high speed and the only solution is to force reboot the computer. I'm still able to hear sounds and my programs will run in the background (I've been able to stay on a Skype call while this happened) but I have no control over the computer otherwise.

There's no warning when this happens or a way to reliably replicate it but it almost always happens while I'm running a Rift. I've tried using programs to see if any part of my machine is overheating but there's nothing out of the ordinary; my fans are really quiet during gameplay and then all of a sudden my monitor goes black and the fans run at full speed. This doesn't happen with any other game I play and Diablo 3 is probably the least graphically demanding game I play.

OS Name: Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
System Type: x64-based PC
Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz, 3100 Mhz, 2 Core(s), 4 Logical Processor(s)
Overclocked: No
Graphics Card: AMD Radeon HD 6800 Series
Installed Physical Memory (RAM): 4.00 GB
Total Physical Memory: 3.98 GB
Available Physical Memory: 868 MB
Total Virtual Memory: 7.96 GB
Available Virtual Memory: 3.53 GB
Page File Space: 3.98 GB
Avatar of Omrakos
Omrakos
Diablo 3 randomly shuts down entire computer(4)December-22-2015 7:39 AM PST (7 years ago) Go to Blizzard forum post
Vinnio,

Posted by: Vinnio

I've tried using programs to see if any part of my machine is overheating but there's nothing out of the ordinary


How hot are the GPU and CPU getting while playing?

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