Avatar of Thebluedevil #1288
Thebluedevil #1288
Lag issues Time Warner Cable Dallas, Tx(1)Category: Technical SupportDecember-14-2015 5:39 PM PST (8 years ago) Go to Blizzard forum post
I tweeted Blizzard CS about this issue.

I ran 2 speed tests back to back (keep in mind this is on wifi) and this was the result:

http://www.speedtest.net/my-result/4916001048

http://www.speedtest.net/my-result/4916002640

I ran the path ping. Here's the results:

Tracing route to 12.129.222.10 over a maximum of 30 hops

0 Brett-PC.tx.rr.com [192.168.0.8]
1 192.168.0.1
2 cpe-76-182-216-1.tx.res.rr.com [76.182.216.1]
3 tge0-0-4.plaotxso02h.texas.rr.com [24.28.90.9]
4 agg21.plantxmp02r.texas.rr.com [24.175.50.43]
5 agg27.dllbtxlb02r.texas.rr.com [24.175.36.184]
6 24.175.49.14
7 bu-ether16.hstqtx0209w-bcr00.tbone.rr.com [66.109.6.108]
8 bu-ether12.dllstx976iw-bcr00.tbone.rr.com [66.109.6.39]
9 0.ae4.pr1.dfw10.tbone.rr.com [107.14.19.97]
10 ix-23-0.tcore2.DT8-Dallas.as6453.net [66.110.57.97]
11 if-2-2.tcore1.DT8-Dallas.as6453.net [66.110.56.5]
12 192.205.36.205
13 cr2.dlstx.ip.att.net [12.122.100.90]
14 12.123.249.225
15 * * *
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Brett-PC.tx.rr.com [192.168.0.8]
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 15ms 0/ 100 = 0% 0/ 100 = 0% cpe-76-182-216-1.tx.res.rr.com [76.182.216.1]
0/ 100 = 0% |
3 23ms 0/ 100 = 0% 0/ 100 = 0% tge0-0-4.plaotxso02h.texas.rr.com [24.28.90.9]
0/ 100 = 0% |
4 17ms 0/ 100 = 0% 0/ 100 = 0% agg21.plantxmp02r.texas.rr.com [24.175.50.43]
0/ 100 = 0% |
5 19ms 0/ 100 = 0% 0/ 100 = 0% agg27.dllbtxlb02r.texas.rr.com [24.175.36.184]
0/ 100 = 0% |
6 26ms 0/ 100 = 0% 0/ 100 = 0% 24.175.49.14
0/ 100 = 0% |
7 25ms 0/ 100 = 0% 0/ 100 = 0% bu-ether16.hstqtx0209w-bcr00.tbone.rr.com [66.109.6.108]
0/ 100 = 0% |
8 26ms 0/ 100 = 0% 0/ 100 = 0% bu-ether12.dllstx976iw-bcr00.tbone.rr.com [66.109.6.39]
0/ 100 = 0% |
9 25ms 0/ 100 = 0% 0/ 100 = 0% 0.ae4.pr1.dfw10.tbone.rr.com [107.14.19.97]
0/ 100 = 0% |
10 22ms 1/ 100 = 1% 1/ 100 = 1% ix-23-0.tcore2.DT8-Dallas.as6453.net [66.110.57.97]
0/ 100 = 0% |
11 23ms 0/ 100 = 0% 0/ 100 = 0% if-2-2.tcore1.DT8-Dallas.as6453.net [66.110.56.5]
0/ 100 = 0% |
12 27ms 0/ 100 = 0% 0/ 100 = 0% 192.205.36.205
100/ 100 =100% |
13 --- 100/ 100 =100% 0/ 100 = 0% cr2.dlstx.ip.att.net [12.122.100.90]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% 12.123.249.225

Trace complete.
Avatar of Velnrak
Velnrak
Lag issues Time Warner Cable Dallas, Tx(3)December-15-2015 7:10 AM PST (8 years ago) Go to Blizzard forum post
Thanks for posting here in the forum, Thebluedevil. You're traces look good. Does it lag all the time, or just during peak period at night. Was it lagging all through the night last night?

Posted by: Thebluedevil

keep in mind this is on wifi

Posted by: Thebluedevil

0 Brett-PC.tx.rr.com [192.168.0.8]
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 15ms 0/ 100 = 0% 0/ 100 = 0% cpe-76-182-216-1.tx.res.rr.com [76.182.216.1]

What's the make and model of your router and modem? Would it be possible to connect with an ethernet cable and retest in game?
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Avatar of Velnrak
Velnrak
Lag issues Time Warner Cable Dallas, Tx(6)December-15-2015 1:22 PM PST (8 years ago) Go to Blizzard forum post
Are you able to log in to the DVW32CB and change the wireless mode?
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Velnrak
Lag issues Time Warner Cable Dallas, Tx(8)December-15-2015 4:03 PM PST (8 years ago) Go to Blizzard forum post
The manual shows how to change wireless channels on Page 77:

5GHz band options are: Mixed (11a/n/ac), Mixed (11n/ac) and 11ac only. The default is Mixed (11a/n/ac).

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Avatar of Velnrak
Velnrak
Lag issues Time Warner Cable Dallas, Tx(10)December-16-2015 9:41 AM PST (8 years ago) Go to Blizzard forum post
Try each of the other two options:

  • Mixed (11n/ac)
  • 11ac only

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“Today, we retake our homeworld, and with it, our Legacy.”
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