 | please help there must be an easy solution(1) | Category: Technical SupportNovember-1-2015 5:58 PM PST (7 years ago)  |
| I have been able to plug into an HDMI cable to play on my tv screen without any issues except for occasional sound problems. HOWEVER when I try to play my game just on my laptop on which the game is installed I get sound and a cursor but the rest of my screen is completely black. I have tried nearly everything including uninstalling and reinstalling the game but to no avail. please help me!! | ||
 | please help there must be an easy solution(3) | November-2-2015 7:15 AM PST (7 years ago) |
| thor21bravo, Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
