Avatar of Darrell #1157
Darrell #1157
Game Crashes to Desktop While Rifting(1)Category: Technical SupportOctober-29-2015 10:56 AM PDT (7 years ago) Go to Blizzard forum post
The game seems to be crashing to desktop while rifting. It seems to have just started. I have not had other problems such as this before.

Details:

Dump Summary
------------
Dump File: App-0.dmp : C:\Program Files (x86)\Diablo III\App-0.dmp
Last Write Time: 10/29/2015 12:43:18 PM
Process Name: Diablo III.exe : C:\Program Files (x86)\Diablo III\Diablo III.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.10240
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
Diablo III.exe C:\Program Files (x86)\Diablo III\Diablo III.exe 2.3.0.33567
ntdll.dll C:\Windows\System32\ntdll.dll 6.2.10240.16430
kernel32.dll C:\Windows\System32\kernel32.dll 6.2.10240.16384
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.2.10240.16384
apphelp.dll C:\Windows\System32\apphelp.dll 6.2.10240.16384
AcLayers.dll C:\Windows\AppPatch\AcLayers.dll 6.2.10240.16425
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.10240.16384
user32.dll C:\Windows\System32\user32.dll 6.2.10240.16384
gdi32.dll C:\Windows\System32\gdi32.dll 6.2.10240.16390
shell32.dll C:\Windows\System32\shell32.dll 6.2.10240.16542
windows.storage.dll C:\Windows\System32\windows.storage.dll 6.2.10240.16515
combase.dll C:\Windows\System32\combase.dll 6.2.10240.16384
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.2.10240.16412
sspicli.dll C:\Windows\System32\sspicli.dll 6.2.10240.16384
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.2.10240.16384
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.2.10240.16384
sechost.dll C:\Windows\System32\sechost.dll 6.2.10240.16384
advapi32.dll C:\Windows\System32\advapi32.dll 6.2.10240.16384
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.2.10240.16384
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 6.2.10240.16384
SHCore.dll C:\Windows\System32\SHCore.dll 6.2.10240.16384
powrprof.dll C:\Windows\System32\powrprof.dll 6.2.10240.16384
profapi.dll C:\Windows\System32\profapi.dll 6.2.10240.16384
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.2.10240.16384
setupapi.dll C:\Windows\System32\setupapi.dll 6.2.10240.16384
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.2.10240.16384
mpr.dll C:\Windows\System32\mpr.dll 6.2.10240.16384
sfc.dll C:\Windows\System32\sfc.dll 6.2.10240.16384
winspool.drv C:\Windows\System32\winspool.drv 6.2.10240.16384
bcrypt.dll C:\Windows\System32\bcrypt.dll 6.2.10240.16384
sfc_os.dll C:\Windows\System32\sfc_os.dll 6.2.10240.16384
imm32.dll C:\Windows\System32\imm32.dll 6.2.10240.16384
msctf.dll C:\Windows\System32\msctf.dll 6.2.10240.16384
psapi.dll C:\Windows\System32\psapi.dll 6.2.10240.16384
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.2.10240.16384
nsi.dll C:\Windows\System32\nsi.dll 6.2.10240.16384
msvcp100.dll C:\Program Files (x86)\Diablo III\msvcp100.dll 10.0.40219.1
msvcr100.dll C:\Program Files (x86)\Diablo III\msvcr100.dll 10.0.40219.1
ole32.dll C:\Windows\System32\ole32.dll 6.2.10240.16384
dbghelp.dll C:\Windows\System32\dbghelp.dll 6.2.10240.16384
version.dll C:\Windows\System32\version.dll 6.2.10240.16384
d3d9.dll C:\Windows\System32\d3d9.dll 6.2.10240.16412
ijl15.dll C:\Program Files (x86)\Diablo III\ijl15.dll 1.5.4.36
fmodex.dll C:\Program Files (x86)\Diablo III\fmodex.dll 0.4.34.20
wininet.dll C:\Windows\System32\wininet.dll 11.0.10240.16515
icuuc49.dll C:\Program Files (x86)\Diablo III\icuuc49.dll 49.1.1.0
icuin49.dll C:\Program Files (x86)\Diablo III\icuin49.dll 49.1.1.0
winmm.dll C:\Windows\System32\winmm.dll 6.2.10240.16384
winhttp.dll C:\Windows\System32\winhttp.dll 6.2.10240.16391
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.2.10240.16392
icudt49.dll C:\Program Files (x86)\Diablo III\icudt49.dll 49.1.1.0
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 6.2.10240.16384
wsock32.dll C:\Windows\System32\wsock32.dll 6.2.10240.16384
msacm32.dll C:\Windows\System32\msacm32.dll 6.2.10240.16384
msvcr90.dll C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9158_none_5091b51ebcb97cdc\msvcr90.dll 9.0.30729.9158
devobj.dll C:\Windows\System32\devobj.dll 6.2.10240.16384
dbgcore.dll C:\Windows\System32\dbgcore.dll 6.2.10240.16384
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.2.10240.16397
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10941.16384
wbemprox.dll C:\Windows\System32\wbem\wbemprox.dll 6.2.10240.16384
wbemcomn.dll C:\Windows\System32\wbemcomn.dll 6.2.10240.16384
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.2.10240.16384
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.2.10240.16384
wbemsvc.dll C:\Windows\System32\wbem\wbemsvc.dll 6.2.10240.16384
fastprox.dll C:\Windows\System32\wbem\fastprox.dll 6.2.10240.16384
iertutil.dll C:\Windows\System32\iertutil.dll 11.0.10240.16485
ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll 6.2.10240.16384
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.2.10240.16384
winnsi.dll C:\Windows\System32\winnsi.dll 6.2.10240.16384
mswsock.dll C:\Windows\System32\mswsock.dll 6.2.10240.16384
dnsapi.dll C:\Windows\System32\dnsapi.dll 6.2.10240.16384
urlmon.dll C:\Windows\System32\urlmon.dll 11.0.10240.16391
comctl32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_3bccb1ff6bcd1849\comctl32.dll 6.10.10240.16384
mdnsNSP.dll C:\Program Files (x86)\Bonjour\mdnsNSP.dll 3.1.0.1
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 6.2.10240.16384
rasadhlp.dll C:\Windows\System32\rasadhlp.dll 6.2.10240.16384
battle.net.dll C:\Program Files (x86)\Diablo III\Bnet\battle.net.dll 0.0.0.0
crypt32.dll C:\Windows\System32\crypt32.dll 6.2.10240.16384
msasn1.dll C:\Windows\System32\msasn1.dll 6.2.10240.16384
Wldap32.dll C:\Windows\System32\Wldap32.dll 6.2.10240.16384
NapiNSP.dll C:\Windows\System32\NapiNSP.dll 6.2.10240.16384
pnrpnsp.dll C:\Windows\System32\pnrpnsp.dll 6.2.10240.16384
nlaapi.dll C:\Windows\System32\nlaapi.dll 6.2.10240.16384
winrnr.dll C:\Windows\System32\winrnr.dll 6.2.10240.16384
secur32.dll C:\Windows\System32\secur32.dll 6.2.10240.16384
aticfx32.dll C:\Windows\System32\aticfx32.dll 8.17.10.1404
atiu9pag.dll C:\Windows\System32\atiu9pag.dll 8.14.1.6463
atiumdag.dll C:\Windows\System32\atiumdag.dll 9.14.10.1128
atiumdva.dll C:\Windows\System32\atiumdva.dll 8.14.10.513
ddraw.dll C:\Windows\System32\ddraw.dll 6.2.10240.16384
dciman32.dll C:\Windows\System32\dciman32.dll 6.2.10240.16384
propsys.dll C:\Windows\System32\propsys.dll 7.0.10240.16384
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 6.2.10240.16384
wdmaud.drv C:\Windows\System32\wdmaud.drv 6.2.10240.16384
ksuser.dll C:\Windows\System32\ksuser.dll 6.2.10240.16384
avrt.dll C:\Windows\System32\avrt.dll 6.2.10240.16384
AudioSes.dll C:\Windows\System32\AudioSes.dll 6.2.10240.16515
WinTypes.dll C:\Windows\System32\WinTypes.dll 6.2.10240.16384
msacm32.drv C:\Windows\System32\msacm32.drv 6.2.10240.16384
midimap.dll C:\Windows\System32\midimap.dll 6.2.10240.16384
userenv.dll C:\Windows\System32\userenv.dll 6.2.10240.16384
dpapi.dll C:\Windows\System32\dpapi.dll 6.2.10240.16384
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 6.2.10240.16384
Avatar of Omrakos
Omrakos
Game Crashes to Desktop While Rifting(3)October-29-2015 12:36 PM PDT (7 years ago) Go to Blizzard forum post
Darrell,

You might want to give AMD's latest beta Catalyst release a try.

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

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