 | Tons of periodic lagspikes in D3, but not in HotS?(1) | Category: Technical SupportOctober-16-2015 7:02 PM PDT (7 years ago)  |
| Am I missing something here? According to the ping tests in the Blizzard website, both games share the same server. However, I get periodic lagspikes during peak hours while playing D3, rendering the game practically unplayable at higher difficulties since I can't even react appropriately with skills with up to a second delay and tons of frustrating rubberbanding. While playing HotS I have yet to experience any lag issues whatsoever. Please provide any assistance with this issue. It's been going on for way too long (months now), and I'm tired of trying to look for proper input on how to solve this issue. If it was my ISP, both games would have terrible latency problems, but that's just not the case at all. SC2 doesn't seem to have any problems either, although that one seems to be a different server. My connection is wired. I'm logging from Saint Jean sur Richelieu (near Montreal, Quebec, Canada), and my ISP is Videotron. For documentation purposes, I've also logged the looking glass test results for both D3 and HotS: D3 PING 66.131.45.152 (66.131.45.152) 56(84) bytes of data. 64 bytes from 66.131.45.152: icmp_seq=1 ttl=49 time=89.0 ms 64 bytes from 66.131.45.152: icmp_seq=2 ttl=49 time=85.8 ms 64 bytes from 66.131.45.152: icmp_seq=3 ttl=49 time=86.2 ms 64 bytes from 66.131.45.152: icmp_seq=4 ttl=49 time=90.1 ms traceroute to 66.131.45.152 (66.131.45.152), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.656 ms 0.705 ms 0.800 ms 2 * * * 3 Blizzard (Blizzard) 0.308 ms * * 4 12.129.193.245 (12.129.193.245) 0.332 ms 0.406 ms 0.548 ms 5 12-122-254-225.attens.net (12.122.254.225) 1.121 ms 1.132 ms 1.133 ms 6 cr1.la2ca.ip.att.net (12.122.85.34) 3.794 ms 3.483 ms 3.470 ms 7 ggr2.la2ca.ip.att.net (12.122.128.101) 1.485 ms 1.372 ms 4.388 ms 8 205.158.79.241.ptr.us.xo.net (205.158.79.241) 26.365 ms 26.375 ms 26.373 ms 9 207.88.14.214.ptr.us.xo.net (207.88.14.214) 67.006 ms 67.018 ms 66.943 ms 10 207.88.12.140.ptr.us.xo.net (207.88.12.140) 66.929 ms 66.994 ms 66.999 ms 11 207.88.12.146.ptr.us.xo.net (207.88.12.146) 66.984 ms 67.027 ms 66.934 ms 12 te-3-4-0.rar3.dallas-tx.us.xo.net (207.88.12.145) 67.281 ms 67.350 ms 67.321 ms 13 207.88.12.190.ptr.us.xo.net (207.88.12.190) 67.089 ms 66.916 ms 67.088 ms 14 207.88.12.123.ptr.us.xo.net (207.88.12.123) 68.798 ms 68.735 ms 68.781 ms 15 te-4-1-0.rar3.chicago-il.us.xo.net (207.88.12.21) 71.050 ms 69.147 ms 68.787 ms HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 0.9 0.3 5.2 1.5 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. Blizzard 0.0% 10 0.4 27.7 0.3 163.1 58.7 ____________________________________________________________________ HotS PING 66.131.45.152 (66.131.45.152) 56(84) bytes of data. 64 bytes from 66.131.45.152: icmp_seq=1 ttl=49 time=86.1 ms 64 bytes from 66.131.45.152: icmp_seq=2 ttl=49 time=86.2 ms 64 bytes from 66.131.45.152: icmp_seq=3 ttl=49 time=87.1 ms 64 bytes from 66.131.45.152: icmp_seq=4 ttl=49 time=87.6 ms traceroute to 66.131.45.152 (66.131.45.152), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 1.114 ms 1.180 ms 1.262 ms 2 * * * 3 Blizzard (Blizzard) 0.449 ms * * 4 12.129.193.245 (12.129.193.245) 0.413 ms 0.468 ms 0.545 ms 5 12-122-254-225.attens.net (12.122.254.225) 1.120 ms 1.141 ms 1.150 ms 6 cr1.la2ca.ip.att.net (12.122.85.34) 1.336 ms 4.856 ms 4.858 ms 7 ggr2.la2ca.ip.att.net (12.122.128.101) 2.909 ms 2.876 ms 1.353 ms 8 205.158.79.241.ptr.us.xo.net (205.158.79.241) 26.344 ms 26.354 ms 26.356 ms 9 207.88.14.214.ptr.us.xo.net (207.88.14.214) 66.980 ms 67.038 ms 67.045 ms 10 207.88.12.140.ptr.us.xo.net (207.88.12.140) 67.019 ms 67.032 ms 67.124 ms 11 207.88.12.146.ptr.us.xo.net (207.88.12.146) 67.113 ms 67.117 ms 67.045 ms 12 te-3-4-0.rar3.dallas-tx.us.xo.net (207.88.12.145) 67.302 ms 67.312 ms 67.380 ms 13 207.88.12.190.ptr.us.xo.net (207.88.12.190) 67.047 ms 67.056 ms 66.912 ms 14 207.88.12.123.ptr.us.xo.net (207.88.12.123) 67.556 ms 67.501 ms 69.519 ms 15 te-4-1-0.rar3.chicago-il.us.xo.net (207.88.12.21) 69.149 ms 70.119 ms 69.973 ms HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 1.1 0.6 0.3 1.1 0.3 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. Blizzard 0.0% 10 0.4 9.5 0.3 85.8 26.8 4. 12.129.193.245 0.0% 10 146.6 57.2 0.4 211.7 86.8 | ||
 | Tons of periodic lagspikes in D3, but not in HotS?(19) | October-23-2015 1:03 PM PDT (7 years ago) |
| Blashyrkh, You provided an incomplete Looking Glass report as it never got to your end or your ISP, Videotron. Could you run the forward looking trace and WinMTR utility towards our server instead please. You'll need to have the test running when you experience the lag to be of the most use. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
