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GentleFist #1200
Not able to run game.(1)Category: Technical SupportOctober-12-2015 9:01 PM PDT (7 years ago) Go to Blizzard forum post
When I open D3 the screen stays black and my mouse cursor is the diablo cursor but it just flickers on and off. I can tab out and all and back but the screen stays black and cursor continues to flicker. Anyone know what this could be?
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Omrakos
Not able to run game.(2)October-13-2015 6:55 AM PDT (7 years ago) Go to Blizzard forum post
GentleFist,

Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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Omrakos
Not able to run game.(5)October-14-2015 7:46 AM PDT (7 years ago) Go to Blizzard forum post
GentleFist,

Try editing your D3Prefs.txt file and changing either or both of these lines.

DisplayModeWindowMode "0"

Vsync "0"

to

DisplayModeWindowMode "1"

Vsync "1"

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Omrakos
Not able to run game.(8)October-14-2015 12:46 PM PDT (7 years ago) Go to Blizzard forum post
GentleFist,

Ok, could you post your D3Debug.txt file next please? It's located in the main Diablo III game folder.

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