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GodMaximuus #2896
Computer turns off while playing D3, now will not turn back on.(1)Category: Technical SupportOctober-7-2015 7:10 AM PDT (7 years ago) Go to Blizzard forum post
Hello! I started having issues with D3 out of the blue about a week ago. After about 10-15 minutes of playing my computer would just turn off. After scouring forums and searching for fixes, I changed graphics settings, fps settings, monitored temperatures of my gpu and cpu (nothing out of the ordinary/other more graphically intense games would not cause shut downs) but it still would just turn my computer off. After a clean re-install this morning, I played through 1 grift when my comp turned off again. This time it will not turn back on.

Initially, I thought it might be a gpu issue, however since my comp will not turn on at all now, I suspect its a psu problem. The psu light will not turn on, nor does switching cables help.

I am wondering, after all of this information, if I can get a strong opinion on what the issue is before I buy a new part. Thanks!
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Omrakos
Computer turns off while playing D3, now will not turn back on.(2)October-7-2015 7:27 AM PDT (7 years ago) Go to Blizzard forum post
GodMaximuus,

When you monitored the CPU and GPU temps, what were they?

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Omrakos
Computer turns off while playing D3, now will not turn back on.(5)October-7-2015 8:06 AM PDT (7 years ago) Go to Blizzard forum post
GodMaximuus,

Overheating would be the number 1 cause for what you described above. Number 2 would be the power supply or the power source. If you're using a power strip, you might check to see if its circuit breaker has been tripped or just bypass it entirely.

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