 | Game continues but screen freezes.(1) | Category: Technical SupportSeptember-29-2015 9:42 AM PDT (7 years ago)  |
| Anyone else have this problem? mainly at the loading screen but it has happened in game... the game just freezes and it shakes the camera... Meanwhile the game is still running but the screen is frozen... I did a repair and that didn't fix it, in fact, I can't even get in game without it doing so. | ||
 | Game continues but screen freezes.(7) | September-30-2015 7:17 AM PDT (7 years ago) |
| I don't believe the issue described here is related to the AMD driver issue that's known to cause a game crash or lockup. I've experienced it several times myself using Nvidia cards both at work and at home but haven't been able to come up with any steps to reproduce it at will so our QA guys can take a look. They also have not been able to reproduce it, For me, control-alt-deleting and opening the task manager and then closing it always returns the game to me and lets me continue. That's ok if I'm in town when it happens, but could be disastrous if out in the wild and playing hardcore. If anyone can come up with a set of steps or conditions that seem to make it happen on demand, I'd like to know so we can get it looked at. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game continues but screen freezes.(9) | September-30-2015 11:11 AM PDT (7 years ago) |
| Booster, No, It's happening to me at work occasionally and I'm on Windows 7 here. It happened to me at home when I was on Windows 8.1 and then again after I upgraded that machine to Windows 10 so it's not OS specific. As I recall, it seems to happen to me when I'm coming out of a portal but as it's such a seldom occurrence I can't be sure. Diablo III is only a DirectX 9 game as well and will use that regardless of any higher versions supported by the OS.. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
