 | Unable to connect 10/7/2015 *** Updated ***(1) | Category: Technical SupportOctober-7-2015 8:14 AM PDT (7 years ago)  |
| We're currently investigating an issue causing users to not be able to get into the game. When we have an update, we'll post in this thread. Update - 10/7/2015 9:24 AM PDT Our Network admins believe they've found the source of the problem and have resolved it. We're seeing user concurrency rising now. Update - 10/7/2015 9:02 AM PDT No news yet. Network admins are still looking into the issue. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos [Post edited two times, last edit by Omrakos at October-7-2015 9:27 AM PDT (7 years ago)] | ||
| Unable to connect 10/7/2015 *** Updated ***(31) | October-7-2015 9:18 AM PDT (7 years ago) |
| I can get in as well though I've not seen any internal updates that the issue has been resolved. Be careful as it may not be stable just yet. I suggest not playing a hardcore character right now. Update - Our Network Admins have reportedly found the cause and resolved it. We're seeing user concurrency on the rise now. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Unable to connect 10/7/2015 *** Updated ***(35) | October-7-2015 9:55 AM PDT (7 years ago) |
| BEETLEGEUSE, The issue preventing users from creating games has been resolved. What you're talking about is a different issue entirely. As you're a Verizon FIOS user, you should be reading and posting in http://us.battle.net/d3/en/forum/topic/19021912761" class="bml-link-url2">this thread</a> as it more directly concerns the latency problem you're having. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - <a href="https://www.surveymonkey.com/s/Omrakos | ||
| Unable to connect 10/7/2015 *** Updated ***(38) | October-7-2015 10:14 AM PDT (7 years ago) |
| Vyncynt, Looks like the forum messed up my link, just remove the trailing " and it's there. http://us.battle.net/d3/en/forum/topic/19021912761 ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Unable to connect 10/7/2015 *** Updated ***(49) | October-8-2015 8:46 AM PDT (7 years ago) |
| Paulmer, There's nothing really to update for this thread. The cause for it was resolved as stated. If you're having this issue now, it's due to something else and will have to be diagnosed. Please start up a new thread and provide a complete description of the issue as you see it along with a list of any steps you've already tried to resolve it. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
