 | High Ping/Lag Tokyo Japan(1) | Category: Technical SupportOctober-8-2015 9:53 AM PDT (7 years ago)  |
| Hi Blizzard, I'm playing from Tokyo Japan and my usual ping averages around 150~250ms. However, since the recent maintenance, it has since increased to 350~450ms and lag spikes >600ms have become more frequent. Can you kindly look into the problem? Thank you for your time. Tracing route to 12.129.222.10 over a maximum of 30 hops 1 <1 ms 1 ms 1 ms 192.168.3.1 2 3 ms 3 ms 3 ms softbank221110222122.bbtec.net [221.110.222.122] 3 3 ms 3 ms 7 ms softbank221110222121.bbtec.net [221.110.222.121] 4 * * * Request timed out. 5 * * * Request timed out. 6 7 ms 3 ms 3 ms 61.143090054.odn.ne.jp [143.90.54.61] 7 4 ms 3 ms 3 ms STOrc-02Te0-3-0-6.nw.odn.ad.jp [143.90.231.241] 8 133 ms 135 ms 132 ms lax-gw2-tengiga8-1.gw.odn.ad.jp [210.142.163.246] 9 125 ms 123 ms 134 ms TenGigE0-0-2-0.GW5.LAX15.ALTER.NET [152.179.21.45] 10 119 ms 118 ms 118 ms 0.xe-11-1-0.BR3.LAX15.ALTER.NET [152.63.115.165] 11 * 205 ms 207 ms 192.205.35.161 12 * 195 ms 195 ms cr1.la2ca.ip.att.net [12.123.132.138] 13 197 ms 197 ms 196 ms 12.122.90.33 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. Tracing route to 12.129.222.10 over a maximum of 30 hops 0 PC [192.168.3.2] 1 192.168.3.1 2 softbank221110222122.bbtec.net [221.110.222.122] 3 softbank221110222121.bbtec.net [221.110.222.121] 4 * * * Computing statistics for 75 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 PC [192.168.3.2] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.3.1 0/ 100 = 0% | 2 3ms 0/ 100 = 0% 0/ 100 = 0% softbank221110222122.bbtec.net [221.110.222.122] 0/ 100 = 0% | 3 3ms 0/ 100 = 0% 0/ 100 = 0% softbank221110222121.bbtec.net [221.110.222.121] Trace complete. | ||
 | High Ping/Lag Tokyo Japan(2) | October-8-2015 11:13 AM PDT (7 years ago) |
| Flameboy, Even though you're not a Verizon FIOS customer, I'm afraid your packets are being routed through a current problem area as is being discussed in the forum threads below. 10 119 ms 118 ms 118 ms 0.xe-11-1-0.BR3.LAX15.ALTER.NET [152.63.115.165] 11 * 205 ms 207 ms 192.205.35.161 D3 forum - http://us.battle.net/d3/en/forum/topic/19021912761 Wow forum - http://us.battle.net/wow/en/forum/topic/19021912784 There's no much you can do right now other than wait for the issue to resolved by the responsible parties or consider using a VPN service which would route around that area as mentioned in the forum threads. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
