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bobby1973 #1434
Desolate Sands(1)Category: Technical SupportSeptember-21-2015 9:39 AM PDT (7 years ago) Go to Blizzard forum post
windows 10 can not play desolate sands
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Omrakos
Desolate Sands(2)September-21-2015 9:52 AM PDT (7 years ago) Go to Blizzard forum post
bobby1973,

I'd imagine you have an AMD video card?

If so, I'd suggest using the latest AMD Beta drivers located here.

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

I suggest you do not install Raptr. If it installs automatically, you'll probably need to uninstall it later.

You may also want to look into doing what's suggested in this user post if you continue to experience problems. Keep in mind that the methods presented are not condoned or supported by Blizzard.

http://us.battle.net/d3/en/forum/topic/18719275466?page=2#23

He provides a links to two methods to accomplish the same task, that of obtaining a couple of older files from an earlier AMD driver release. Until a better solution comes around, this is what's working for most people with AMD cards having trouble in a couple of zones in the game, most notably the Desolate Sands.

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[Post edited one time, last edit by Omrakos at September-21-2015 11:28 AM PDT (7 years ago)]
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