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Darathis #1954
Unable to create or join games.(1)Category: Technical SupportAugust-19-2015 6:32 AM PDT (9 years ago) Go to Blizzard forum post
I played season 3 for a month or so before stepping away from the game. Recently i've been wanting to play again but every time I try to create or join a friends game I get disconnected after being on the loading screen for 5 seconds. I get no error code just a message saying "The game connection has been lost: your client has been disconnected from the server." This is becoming very frustrating because I can't play at all. I've searched these forums for hours and have found nothing that works for me. Any help at all would be appreciated.
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Omrakos
Unable to create or join games.(2)August-19-2015 9:30 AM PDT (9 years ago) Go to Blizzard forum post
Darathis,

What type internet connection do you have? Is it wireless? What name brand and model number is your modem?

I see you have a few other Blizzard games on your Battle.net account. Do you have the same type problems when playing any of them? I also see you have Diablo III PTR account, does the PTR work for you?

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Omrakos
Unable to create or join games.(6)August-19-2015 11:19 AM PDT (9 years ago) Go to Blizzard forum post
Any information or updates related to the Diablo III PTR would be posted in the PTR Feedback forum. Technical Support really doesn't have much to do with the PTR besides helping to get the game client installed.

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Omrakos
Unable to create or join games.(9)August-19-2015 12:35 PM PDT (9 years ago) Go to Blizzard forum post
I've made an inquiry and will post when I get an answer.

*** update ***

While looking for an answer, I see a post from Community acknowledging a problem with the PTR was just made.

http://us.battle.net/d3/en/forum/topic/18710642331#7

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I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
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[Post edited one time, last edit by Omrakos at August-19-2015 1:09 PM PDT (9 years ago)]
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