Avatar of Kaelci #1712
Kaelci #1712
Sudden FPS issue(1)Category: Technical SupportSeptember-1-2015 4:28 AM PDT (7 years ago) Go to Blizzard forum post
I have searched extensively and can't find a solution or even someone who has this exact problem.

I have not had any problems with Diablo 3, whatsoever. I run the game at a stable 50 frames, don't get any stuttering or any of the other problems I have found written everywhere.

Today I went AFK for a period of time, got disconnected from the server, and now my frames barely reach 20.

I have tried "turning it off and on again".
I have edited the D3Prefs.txt like some threads suggest.
I have repaired.
I have deleted the Blizzard Entertainment cache in "C:\ProgramData".
I have done a Selective Startup.
There are no background processes/apps running that would be interfering with Battle.net / Diablo 3.
My video card is up to date, my Windows is up to date.
I am using a laptop, and YES it's on High Performance, YES it's plugged in, and YES the game is set to using the high-performance graphics card and not the crappy Intel one.

Is there anything I've missed? Is there anything else I can do? I have been at this for three hours now, trying to search and implement any possible fix. And nothing. Nothing is working.

I just don't understand how the game could be working ~perfectly~ and then after a AFK-Disconnect suddenly be terrible.

Any help at all is much appreciated!! Thank you!!
Avatar of Omrakos
Omrakos
Sudden FPS issue(4)September-1-2015 2:48 PM PDT (7 years ago) Go to Blizzard forum post
Kaelci,

Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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