Avatar of MuadDib #2568
MuadDib #2568
D3 on Windows 10 won't start(1)Category: Technical SupportAugust-23-2015 1:15 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

After fresh upgrade from w7 to w10 d3 is not starting it crashes immediatly.
I put the last amd driver for my dual crossfire 7950.

anyone can help?

w10 report number: EE584791-DA6B-43D8-A330-30D901500B1D

d3 log:

User defined symbols path: D:\Diablo III
2015.08.23 10:07:02.054406000 Diablo III Release (No Assertions) running under Windows 10-64 (Version 10.0.10240)
2015.08.23 10:07:02.058462600 <BUILD>2.2.1.31666 (112827-1357288)</BUILD>
2015.08.23 10:07:02.062515000 Cheats: DISABLED
2015.08.23 10:07:02.067176600 CPU Vendor: GenuineIntel
2015.08.23 10:07:02.071726000 CPU Details: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz
2015.08.23 10:07:02.076019600 CPU Processors: 1
2015.08.23 10:07:02.080337000 CPU Cores: 6
2015.08.23 10:07:02.084663300 CPU Threads: 12
2015.08.23 10:07:02.089043300 16324.27 MB of total physical memory
2015.08.23 10:07:02.093573000 OS Language: French
2015.08.23 10:07:02.097472300 Application Path: D:\Diablo III\
2015.08.23 10:07:02.108576300 --- OS memory stats -----
2015.08.23 10:07:02.111205600 Virtual size: 580.89 Mb
2015.08.23 10:07:02.113362000 Total free: 3514.98 Mb
2015.08.23 10:07:02.115540300 Largest free block: 2046.31 Mb
2015.08.23 10:07:02.117698600 --- OS memory stats end-----
2015.08.23 10:07:02.119887600 --- Main memory stats ---
2015.08.23 10:07:02.122065600 Total size: 404.00 Mb
2015.08.23 10:07:02.124293000 Total free: 359.71 Mb
2015.08.23 10:07:02.126495000 Largest free block: 359.70 Mb
2015.08.23 10:07:02.128480000 Total small size: 42.00 Mb
2015.08.23 10:07:02.129932000 Total small free: 41.89 Mb
2015.08.23 10:07:02.131395000 Largest small free block: 41.85 Mb
2015.08.23 10:07:02.132848300 --- Main memory stats end ---
2015.08.23 10:07:02.134313300 ----------------------------------------------

2015.08.23 10:07:02.135932000 Command Line: OnlineService.SSO=true -launch -uid diablo3_frfr
2015.08.23 10:07:02.139494600 Monitor BPP: 32
2015.08.23 10:07:02.141163600 Monitor BPP: 32
2015.08.23 10:07:02.142866600 Lowest monitor BPP: 32
2015.08.23 10:07:02.451754300 Clock freq = 3125032
2015.08.23 10:07:02.453853600 NGDP detected
2015.08.23 10:07:02.455417300 WinSock started successfully!
2015.08.23 10:07:02.731943300 Adjusted initial working directory: D:\Diablo III
2015.08.23 10:07:02.734427300 Detecting first installed locale.
2015.08.23 10:07:02.738099600 Detected: frFR
2015.08.23 10:07:02.767033300 Agent is successfully started or running already.
2015.08.23 10:07:06.719316300 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200
2015.08.23 10:07:06.721390300 Agent reported speed: 36120166
2015.08.23 10:07:06.722998000 Detecting installed locales:
2015.08.23 10:07:06.724613300 Found: frFR
2015.08.23 10:07:06.737201300 Agent selected locale: frFR
2015.08.23 10:07:06.739239600 FileSystemGetLocale, AgentSettings: 1
2015.08.23 10:07:06.740868300 FileSystemGetLocale, using agent locale: frFR
2015.08.23 10:07:06.742511600 FileSystemGetLocale, returned locale: frFR
2015.08.23 10:07:06.746032000 SNOFilesInitialize('Data_D3', PC, frFR)
2015.08.23 10:07:06.748853300 Working Directory: D:\Diablo III
2015.08.23 10:07:06.781944300 --- OS memory stats -----
2015.08.23 10:07:06.783995000 Virtual size: 598.57 Mb
2015.08.23 10:07:06.785653600 Total free: 3497.30 Mb
2015.08.23 10:07:06.787362600 Largest free block: 2046.27 Mb
2015.08.23 10:07:06.788992600 --- OS memory stats end-----
2015.08.23 10:07:06.790652300 --- Main memory stats ---
2015.08.23 10:07:06.792346300 Total size: 404.00 Mb
2015.08.23 10:07:06.794008300 Total free: 323.77 Mb
2015.08.23 10:07:06.795631300 Largest free block: 321.44 Mb
2015.08.23 10:07:06.797268600 Total small size: 42.00 Mb
2015.08.23 10:07:06.798907300 Total small free: 30.53 Mb
2015.08.23 10:07:06.800542300 Largest small free block: 30.53 Mb
2015.08.23 10:07:06.802167300 --- Main memory stats end ---
2015.08.23 10:07:06.805075600 No NGDP Manifest key found for 'frFR_CoreData.mpq.hash'
2015.08.23 10:07:06.806726300 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt'
2015.08.23 10:07:06.808368000 No NGDP Manifest key found for 'Data_D3\Locale\ruRU\declension.txt'
2015.08.23 10:07:06.810037000 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt'
2015.08.23 10:07:06.811688300 No NGDP Manifest key found for 'Data_D3\PC\Misc\banned_names.txt'
2015.08.23 10:07:06.813370600 SNOFileLoadTextFile: 'Data_D3\PC\Misc\frFR_banned_names.txt'
2015.08.23 10:07:06.815030300 No NGDP Manifest key found for 'Data_D3\PC\Misc\frFR_banned_names.txt'
2015.08.23 10:07:06.816726300 SNOFilesAsyncInitialize()
2015.08.23 10:07:06.826454600 --- OS memory stats -----
2015.08.23 10:07:06.828240300 Virtual size: 599.83 Mb
2015.08.23 10:07:06.829902000 Total free: 3496.04 Mb
2015.08.23 10:07:06.831569300 Largest free block: 2046.25 Mb
2015.08.23 10:07:06.833235300 --- OS memory stats end-----
2015.08.23 10:07:06.834898300 --- Main memory stats ---
2015.08.23 10:07:06.836559300 Total size: 404.00 Mb
2015.08.23 10:07:06.838224000 Total free: 323.75 Mb
2015.08.23 10:07:06.839898300 Largest free block: 321.44 Mb
2015.08.23 10:07:06.841571000 Total small size: 42.00 Mb
2015.08.23 10:07:06.843251600 Total small free: 30.53 Mb
2015.08.23 10:07:06.844947600 Largest small free block: 30.53 Mb
2015.08.23 10:07:06.846654000 --- Main memory stats end ---
2015.08.23 10:07:06.849637300 Found 174614 assets in the TOC!
2015.08.23 10:07:07.008298000 ParseFileDataToKeyValues - uFileSize: 1337
2015.08.23 10:07:08.933771300 SNOPreload::InitializeForApp submit required SNOs in 1125305us
2015.08.23 10:07:13.436033300 SNOPreload::InitializeForApp in 5627596us
2015.08.23 10:07:13.438324600 GamelessGameGlobalsInit()
2015.08.23 10:07:13.440178300 CGameGlobalsInit()
2015.08.23 10:07:13.441971600 CGameGlobals::Init()
2015.08.23 10:07:13.443769000 Disabling loading screen for 31, 0
2015.08.23 10:07:13.469529300 ===== Battle.net Platform : Startup =====
2015.08.23 10:07:13.526081600 GamesVersion: { string: "2.2.1" }
2015.08.23 10:07:13.528365300 ----------------------------------------------
2015.08.23 10:07:13.530202600 OnlineServiceDynamicVersion : DLL Battle.net Aurora 2f7eb29a58_public/797 (Mar 20 2015 15:07:35)
2015.08.23 10:07:13.532019600 OnlineServiceStaticVersion : LIB Battle.net Aurora 2f7eb29a58_public/797 (Mar 20 2015 15:07:35)
2015.08.23 10:07:13.533833000 ----------------------------------------------
2015.08.23 10:07:13.537917000 >>> BnetCommon::Platform::APIInitialize_Authentication -- CreateAPI Authentication
2015.08.23 10:07:13.541866000 >>> BnetCommon::Platform::APIInitialize_Account -- CreateAPI Account
2015.08.23 10:07:13.544749300 >>> BnetCommon::Platform::APIInitialize_Presence -- CreateAPI Presence
2015.08.23 10:07:13.547006600 >>> BnetCommon::Platform::APIInitialize_Friends -- CreateAPI Friends
2015.08.23 10:07:13.549369300 >>> BnetCommon::Platform::APIInitialize_Party -- CreateAPI Party
2015.08.23 10:07:13.551747000 >>> BnetCommon::Platform::APIInitialize_Chat -- CreateAPI Chat
2015.08.23 10:07:13.554030300 >>> BnetCommon::Platform::APIInitialize_UserManager -- CreateAPI UserManager
2015.08.23 10:07:13.555840300 >>> BnetCommon::Platform::APIInitialize_Resources -- CreateAPI Resources
2015.08.23 10:07:13.557622600 >>> BnetCommon::Platform::APIInitialize_Games -- CreateAPI Games
2015.08.23 10:07:13.559894600 >>> BnetCommon::Platform::APIInitialize_LocalStorage -- CreateAPI LocalStorage
2015.08.23 10:07:13.562520300 >>> BnetCommon::Platform::APIInitialize_Achievements -- CreateAPI Achievements
2015.08.23 10:07:13.564793600 >>> BnetCommon::Platform::APIInitialize_ProfanityFilter -- CreateAPI ProfanityFilter
2015.08.23 10:07:13.566671000 >>> BnetCommon::Platform::APIInitialize_Challenge -- CreateAPI Challenge
2015.08.23 10:07:13.568489300 >>> BnetCommon::Platform::APIInitialize_Report -- CreateAPI Report
2015.08.23 10:07:13.570315000 >>> BnetCommon::Platform::APIInitialize_Broadcast -- CreateAPI Broadcast
2015.08.23 10:07:13.572145000 >>> BnetCommon::Platform::APIInitialize_Notification -- CreateAPI Notification
2015.08.23 10:07:13.574058600 REGION[D3]: errcode=0 value=EU
2015.08.23 10:07:13.575894600 CONNECTION_STRING[D3]: errcode=0 value=
2015.08.23 10:07:13.577798300 CONNECTION_STRING_EU[BNA]: errcode=0 value=eu.actual.battle.net
2015.08.23 10:07:15.059637600 Protocol Hash = 0x3B63D805
2015.08.23 10:07:15.112242000 Build VersionEx: 2.2.1.31666 (112827-1357288)
2015.08.23 10:07:15.116650600 Initializing graphics subsystem...
2015.08.23 10:07:15.118869300 dpi = 96 96
2015.08.23 10:07:15.137687300 *************
2015.08.23 10:07:15.139796300 Device supports the following modes:
2015.08.23 10:07:15.149259000 800x600, 75 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.151088300 800x600, 72 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.152891300 800x600, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.154694600 800x600, 56 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.156509300 1024x768, 75 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.158316600 1024x768, 70 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.160128300 1024x768, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.161930000 1152x648, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.163735300 1152x648, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.165535600 1152x648, 50 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.167359000 1152x864, 75 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.169204300 1152x864, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.171025000 1152x864, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.172829600 1280x720, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.174633600 1280x720, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.176438600 1280x720, 50 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.178275300 1280x768, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.180087300 1280x800, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.181896600 1280x960, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.183704000 1280x1024, 75 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.185518300 1280x1024, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.187325600 1360x768, 75 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.189137000 1360x768, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.190959000 1360x1024, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.192770600 1366x768, 75 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.194578600 1366x768, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.196409600 1440x900, 75 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.198248300 1440x900, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.200066600 1600x900, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.201878000 1600x1200, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.203717300 1680x1050, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.205542000 1776x1000, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.207361300 1776x1000, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.209176000 1776x1000, 50 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.210993600 1776x1000, 29 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.212811000 1776x1000, 30 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.214620600 1776x1000, 25 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.216448300 1776x1000, 24 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.218270000 1792x1344, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.220156300 1792x1344, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.222090000 1800x1440, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.224023600 1800x1440, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.225869600 1856x1392, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.227697600 1856x1392, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.229503000 1920x1080, 59 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.231297300 1920x1080, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.233114000 1920x1080, 50 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.234925300 1920x1080, 29 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.236736600 1920x1080, 30 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.238544300 1920x1080, 25 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.240354600 1920x1080, 23 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.242148000 1920x1080, 24 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.243938000 1920x1200, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.245731300 2048x1536, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.247606300 2560x1440, 60 Hz, 32 bits, Format = 22
2015.08.23 10:07:15.249413000 End GetValidDisplayModes *************
2015.08.23 10:07:15.251198000 *************
2015.08.23 10:07:15.252969300 Device supports the following texture formats:
2015.08.23 10:07:15.254793000 Usage = 0, Format = 0
2015.08.23 10:07:15.256572600 Usage = 1, Format = 0
2015.08.23 10:07:15.258342000 Usage = 0, Format = 2
2015.08.23 10:07:15.260110300 Usage = 1, Format = 2
2015.08.23 10:07:15.261915300 Usage = 0, Format = 3
2015.08.23 10:07:15.263687600 Usage = 1, Format = 3
2015.08.23 10:07:15.265461000 Usage = 0, Format = 4
2015.08.23 10:07:15.267248300 Usage = 1, Format = 4
2015.08.23 10:07:15.269022600 Usage = 0, Format = 5
2015.08.23 10:07:15.270788000 Usage = 1, Format = 5
2015.08.23 10:07:15.272565300 Usage = 0, Format = 6
2015.08.23 10:07:15.274353000 Usage = 1, Format = 6
2015.08.23 10:07:15.276166600 Usage = 0, Format = 7
2015.08.23 10:07:15.277955300 Usage = 1, Format = 7
2015.08.23 10:07:15.279760000 Usage = 0, Format = 9
2015.08.23 10:07:15.281535000 Usage = 0, Format = 10
2015.08.23 10:07:15.283301600 Usage = 0, Format = 11
2015.08.23 10:07:15.285138300 Usage = 0, Format = 12
2015.08.23 10:07:15.286903000 Usage = 0, Format = 23
2015.08.23 10:07:15.288656600 Usage = 1, Format = 23
2015.08.23 10:07:15.290415600 Usage = 0, Format = 24
2015.08.23 10:07:15.292173600 Usage = 1, Format = 24
2015.08.23 10:07:15.293932600 Usage = 0, Format = 25
2015.08.23 10:07:15.295677000 Usage = 1, Format = 25
2015.08.23 10:07:15.297430300 Usage = 0, Format = 26
2015.08.23 10:07:15.299188000 Usage = 1, Format = 26
2015.08.23 10:07:15.300944600 Usage = 0, Format = 30
2015.08.23 10:07:15.302734600 Usage = 2, Format = 30
2015.08.23 10:07:15.304496000 Usage = 0, Format = 31
2015.08.23 10:07:15.306246600 Usage = 2, Format = 31
2015.08.23 10:07:15.308001600 Usage = 0, Format = 32
2015.08.23 10:07:15.309759000 Usage = 2, Format = 32
2015.08.23 10:07:15.311524300 Usage = 0, Format = 33
2015.08.23 10:07:15.313284000 Usage = 2, Format = 33
2015.08.23 10:07:15.315051000 Usage = 0, Format = 36
2015.08.23 10:07:15.316827300 Usage = 2, Format = 36
2015.08.23 10:07:15.318588600 Usage = 0, Format = 37
2015.08.23 10:07:15.320349000 Usage = 2, Format = 37
2015.08.23 10:07:15.322116600 Usage = 0, Format = 38
2015.08.23 10:07:15.323918600 Usage = 1, Format = 38
2015.08.23 10:07:15.325682600 Usage = 0, Format = 39
2015.08.23 10:07:15.327455600 Usage = 1, Format = 39
2015.08.23 10:07:15.329233600 Usage = 0, Format = 40
2015.08.23 10:07:15.331004300 Usage = 1, Format = 40
2015.08.23 10:07:15.332764000 Usage = 0, Format = 43
2015.08.23 10:07:15.334525600 *************
2015.08.23 10:07:15.346420000 --- OS memory stats -----
2015.08.23 10:07:15.348573000 Virtual size: 684.90 Mb
2015.08.23 10:07:15.350363600 Total free: 3410.98 Mb
2015.08.23 10:07:15.352134300 Largest free block: 2046.09 Mb
2015.08.23 10:07:15.353925000 --- OS memory stats end-----
2015.08.23 10:07:15.355685000 --- Main memory stats ---
2015.08.23 10:07:15.357463000 Total size: 404.00 Mb
2015.08.23 10:07:15.359226300 Total free: 228.08 Mb
2015.08.23 10:07:15.361018000 Largest free block: 219.22 Mb
2015.08.23 10:07:15.362799600 Total small size: 42.00 Mb
2015.08.23 10:07:15.364578300 Total small free: 29.45 Mb
2015.08.23 10:07:15.366357000 Largest small free block: 29.45 Mb
2015.08.23 10:07:15.368135300 --- Main memory stats end ---
2015.08.23 10:07:15.376843300 ACTIVATE APP 1 iconic 0
2015.08.23 10:07:15.382427000 Opening Fullscreen Direct3D at 1920x1080, 32 bit, 59 Hz.
2015.08.23 10:07:15.384978600 VSync: Enabled
2015.08.23 10:07:15.387007300 ****** Graphics Device Info ******
2015.08.23 10:07:15.389056600 aticfx32.dll
AMD Radeon HD 7900 Series
\\.\DISPLAY1
2015.08.23 10:07:15.390992300 Driver Version 8.17.10.1404
2015.08.23 10:07:15.392890000 VendorID = 0x1002, DeviceID = 0x679a
2015.08.23 10:07:15.394844000 ****** Graphics Device Caps ******
2015.08.23 10:07:15.396785600 Max Vertex Shader Consts = 256
2015.08.23 10:07:15.398714600 Max Texture Blend Stages = 8
2015.08.23 10:07:15.400687600 Max Tex Dimensions = 16384 x 16384
2015.08.23 10:07:15.402523300 Max SimultaneousTextures = 8
2015.08.23 10:07:15.404400600 Max Streams = 16
2015.08.23 10:07:15.406253000 Max Render Targets = 4
2015.08.23 10:07:15.408756300 Max Active Lights = 8
2015.08.23 10:07:15.410825300 VertexShaderVersion = 3.0
2015.08.23 10:07:15.412842300 PixelShaderVersion = 3.0
2015.08.23 10:07:15.414814600 Supports Gamma Control : TRUE
2015.08.23 10:07:15.416726600 Supports Depth Bias : TRUE
2015.08.23 10:07:15.418549000 Supports Scissoring : TRUE
2015.08.23 10:07:15.420394300 Supports Auto MipMap Generation : TRUE
2015.08.23 10:07:15.422245300 Supports Per-Stage Constant Color : TRUE
2015.08.23 10:07:15.424104600 Supports Temp Register : TRUE
2015.08.23 10:07:15.425920300 Supports Separate Alpha Blend : TRUE
2015.08.23 10:07:15.427737600 Supports Frame Buffer Blend Op: TRUE
2015.08.23 10:07:15.429534300 Supports Anisotropic Filtering : TRUE
2015.08.23 10:07:15.431364000 Supports StretchRect From Textures : TRUE
2015.08.23 10:07:15.434297000 ATI Multi-GPU adapters found: 2
2015.08.23 10:07:15.443172300 UnhandledExceptionFilter
2015.08.23 10:07:15.700956000 Saved dump file to 'D:\Diablo III\App-0.dmp'
----------------------------------------------
<ERROR-0>
***** UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005)
</ERROR-0>

<STACK-0>
------------
Stack Crawl:
------------
71469CA7 d3d9.dll Direct3DCreate9Ex+10919
7146B8FB d3d9.dll Direct3DCreate9Ex+18171
71468E92 d3d9.dll Direct3DCreate9Ex+7314
DBG-ADDR<00B7720C>("Diablo III.exe")
DBG-ADDR<00B776E6>("Diablo III.exe")
DBG-ADDR<008FBA32>("Diablo III.exe")
DBG-ADDR<0092DEAD>("Diablo III.exe")
DBG-ADDR<0100A184>("Diablo III.exe")
DBG-ADDR<0100B399>("Diablo III.exe")
DBG-ADDR<00822000>("Diablo III.exe")
DBG-ADDR<00822104>("Diablo III.exe")
DBG-ADDR<0130E01A>("Diablo III.exe")
77863744 KERNEL32.DLL BaseThreadInitThunk+36
77C4A064 ntdll.dll RtlSetCurrentTransaction+212
77C4A02F ntdll.dll RtlSetCurrentTransaction+159
15 frames dumped

</STACK-0>
<MODULES-0>
------------------------------------------------------------------------------

----------------------------------------
Loaded Modules
----------------------------------------

DBG-MODULE<00800000 01bc7000 "Diablo III.exe" "Diablo III.pdb" 0 {697b0ea1-2023-45b3-af4d7b1114dfbfb2} 1 1430934232>
DBG-MODULE<03B10000 00069000 "MSVCP100.dll" "msvcp100.i386.pdb" 0 {ce7fb6a1-0ef0-4315-8107764d8fea7dc2} 1 1298074689>
DBG-MODULE<03B80000 00149000 "icuin49.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1333660131>
DBG-MODULE<04420000 0005e000 "RTSSHooks.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1415533029>
DBG-MODULE<0F160000 001ff000 "d3dx9_43.dll" "d3dx9_43.pdb" 0 {0a1cd246-0385-4b82-81e0c63d04041b3a} 1 1274491277>
DBG-MODULE<10000000 00122000 "fmodex.dll" "fmodex.pdb" 0 {e5d86765-04ed-458f-960e3979ab3a2162} 1 1373402277>
DBG-MODULE<3C1F0000 00793000 "battle.net.dll" "battle.net.pdb" 0 {bcf3d6f4-7e7d-440f-a584d5db23d95af0} 1 1426889386>
DBG-MODULE<4A800000 00107000 "icuuc49.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1333659974>
DBG-MODULE<4AD00000 01122000 "icudt49.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1333660452>
DBG-MODULE<55630000 00019000 "RazerHook32.dll" "RazerHook32.pdb" 0 {7a8e019c-be1a-4633-955a002e302e2b98} 1 1381181105>
DBG-MODULE<5B130000 00799000 "atiumdva.dll" "atiumdva.pdb" 0 {b1118892-5c24-4af8-99786c63b5b7b762} 1 1438653846>
DBG-MODULE<5B8D0000 0070c000 "atiumdag.dll" "atiumdag.pdb" 0 {8ebfaba4-2a07-43bd-8afe481f5d47eb39} 1 1438653891>
DBG-MODULE<5BFE0000 0001c000 "atiu9pag.dll" "atiu9pag.pdb" 0 {b4dd26f6-ae9d-4e14-a10fe0bc43829902} 3 1438652409>
DBG-MODULE<5F040000 00011000 "ondemandconnroutehelper.dll" "OnDemandConnRouteHelper.pdb" 0 {8f0f3e18-9339-432d-be49fc44174c5fdb} 1 1436499218>
DBG-MODULE<5F060000 00036000 "dinput8.dll" "dinput8.pdb" 0 {c62fd4a0-f097-4bf0-b6d6925320a1a60f} 1 1436498674>
DBG-MODULE<60000000 0005d000 "ijl15.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 969018715>
DBG-MODULE<61A60000 00025000 "GLU32.dll" "glu32.pdb" 0 {3c7b380d-3ced-456c-b2731fc547fe14d3} 1 1436498818>
DBG-MODULE<61A90000 000e0000 "Opengl32.DLL" "opengl32.pdb" 0 {c30b36d6-1b7f-40c5-84c76776e0bd2976} 1 1436498821>
DBG-MODULE<640C0000 00126000 "aticfx32.dll" "aticfx32.pdb" 0 {b790a13a-43d8-423a-9f134422acb64014} 1 1438658465>
DBG-MODULE<66680000 00003000 "sfc.dll" "sfc.pdb" 0 {86d522cc-0c6d-4bf7-97d255675a5a5c0f} 1 1436499443>
DBG-MODULE<69900000 00278000 "AcLayers.DLL" "AcLayers.pdb" 0 {0b3d1db2-664d-4f1a-8be7c5881beae523} 1 1438563538>
DBG-MODULE<6A000000 000c0000 "rzdspsrv.dll" "RzDspSrv.pdb" 0 {93306092-0a6e-4781-a1a615e4b841bf31} 1 1435361347>
DBG-MODULE<6A0F0000 0000f000 "sfc_os.DLL" "sfc_os.pdb" 0 {bd264b87-31f1-4878-b2abc101ea2ac6a9} 1 1436498727>
DBG-MODULE<6AC30000 00018000 "MSACM32.dll" "msacm32.pdb" 0 {ea146c45-692a-4965-959ce44b6315e100} 1 1436499179>
DBG-MODULE<6FB40000 00091000 "apphelp.dll" "apphelp.pdb" 0 {c0a0eee0-dbee-4529-9826db6aa3fe394c} 1 1436498696>
DBG-MODULE<6FE90000 000bc000 "fastprox.dll" "fastprox.pdb" 0 {b3655468-1624-4639-bced12a438048ab7} 1 1436498932>
DBG-MODULE<6FF50000 00011000 "wbemsvc.dll" "wbemsvc.pdb" 0 {d6fe6285-d542-442c-a6a601e1a9faeb7b} 1 1436498897>
DBG-MODULE<6FF80000 00066000 "wbemcomn.dll" "wbemcomn.pdb" 0 {a7135940-bc12-4c37-8fa257917c9c5b90} 1 1436498903>
DBG-MODULE<6FFF0000 0000d000 "wbemprox.dll" "wbemprox.pdb" 0 {935f35dc-0720-44ee-93d31fb584551965} 1 1436498914>
DBG-MODULE<71420000 001cc000 "d3d9.dll" "d3d9.pdb" 0 {b67574fb-bfde-49d8-9a647864e630c2ec} 1 1438225558>
DBG-MODULE<71600000 000eb000 "DDRAW.dll" "ddraw.pdb" 0 {59ee1a2c-2852-413e-a50900d104461a89} 1 1436498884>
DBG-MODULE<716F0000 00007000 "DCIMAN32.dll" "dciman32.pdb" 0 {54c75ced-bec9-4657-a9f88ebc1fc5f997} 1 1436498811>
DBG-MODULE<71A60000 0007e000 "dxgi.dll" "dxgi.pdb" 0 {4560a6ae-0b41-4b10-a111e8c72f651cd2} 1 1438225273>
DBG-MODULE<71AE0000 0001d000 "dwmapi.dll" "dwmapi.pdb" 0 {88a55161-34e9-4fd6-9248c404a157170f} 1 1437098730>
DBG-MODULE<71BF0000 00008000 "rasadhlp.dll" "rasadhlp.pdb" 0 {cf4988be-287b-4af4-a45a1d3b8d53be71} 1 1436499227>
DBG-MODULE<71D30000 00011000 "wshbth.dll" "wshbth.pdb" 0 {aae2c61b-ecd9-42e5-a9024dfd76380258} 1 1436499147>
DBG-MODULE<71D50000 0000b000 "winrnr.dll" "winrnr.pdb" 0 {5cb9d011-9567-40bf-b13021486a57b459} 1 1436498942>
DBG-MODULE<71D60000 0000a000 "secur32.dll" "secur32.pdb" 0 {77f817ae-0bfe-4cac-acac3904055562e4} 1 1436498957>
DBG-MODULE<71D70000 00013000 "NLAapi.dll" "nlaapi.pdb" 0 {02096895-4fcd-4966-97e03442e6e83755} 1 1436499206>
DBG-MODULE<71D90000 00016000 "pnrpnsp.dll" "pnrpnsp.pdb" 0 {d87c7619-458c-48ec-8531a2b4d5a89700} 1 1436499225>
DBG-MODULE<71DB0000 00012000 "napinsp.dll" "NapiNSP.pdb" 0 {e8d9a9df-55d8-49a8-83690dac1fca3f5f} 1 1436499286>
DBG-MODULE<72680000 000a7000 "WINHTTP.dll" "winhttp.pdb" 0 {0ab59c1f-b163-4203-a2c5e1cdf5bffb1d} 1 1437017541>
DBG-MODULE<72730000 00017000 "MPR.dll" "mpr.pdb" 0 {ae365597-d463-488e-8d37a9ca5682c3d3} 1 1436499187>
DBG-MODULE<72BF0000 00084000 "DNSAPI.dll" "dnsapi.pdb" 0 {d6691555-af20-49c3-a67ff5974c95bae5} 1 1436498690>
DBG-MODULE<72D40000 00008000 "WSOCK32.dll" "wsock32.pdb" 0 {6a5513f8-0a98-4074-9e0aed69e7da44d6} 1 1436499216>
DBG-MODULE<731B0000 00067000 "WINSPOOL.DRV" "winspool.pdb" 0 {b6cd2659-bcb0-4c52-99543edc336ef92c} 1 1436498949>
DBG-MODULE<73220000 00046000 "fwpuclnt.dll" "fwpuclnt.pdb" 0 {fe114618-e337-498e-8b59c52745359822} 1 1436498634>
DBG-MODULE<735F0000 00075000 "uxtheme.dll" "wUxTheme.pdb" 0 {2f37bd7e-c30e-486a-a1aa55864de88008} 1 1437534426>
DBG-MODULE<736B0000 00008000 "WINNSI.DLL" "winnsi.pdb" 0 {df34fd73-857d-49a4-9d828cea311fefa7} 1 1436498676>
DBG-MODULE<736C0000 00030000 "IPHLPAPI.DLL" "iphlpapi.pdb" 0 {7c2650eb-46fd-467f-b532c97f3d9d34d7} 1 1436498913>
DBG-MODULE<736F0000 002c1000 "iertutil.dll" "iertutil.pdb" 0 {ab4af46c-9f0f-4abe-ae925abc06c3604f} 1 1439282633>
DBG-MODULE<739C0000 00160000 "urlmon.dll" "urlmon.pdb" 0 {e6ed0bef-0066-4689-b70b91acb28f0acf} 1 1437017373>
DBG-MODULE<73E80000 00021000 "DEVOBJ.dll" "devobj.pdb" 0 {121260ea-08e7-4663-b7ef81fcff67eee2} 1 1436498680>
DBG-MODULE<73FE0000 00023000 "WINMMBASE.dll" "winmmbase.pdb" 0 {0b30a8af-7954-4a87-938bab5890757fd2} 1 1436499176>
DBG-MODULE<74010000 00024000 "WINMM.dll" "winmm.pdb" 0 {7b667ead-d964-43bf-aa96e521d6203b57} 1 1436499172>
DBG-MODULE<74040000 00209000 "Comctl32.dll" "comctl32.pdb" 0 {8a6ac123-7816-479d-82c62f3da392ff90} 1 1436499525>
DBG-MODULE<74260000 000a3000 "MSVCR90.dll" "msvcr90.i386.pdb" 0 {8aa2566f-d526-4dee-a01377a4f1543d05} 1 1430980390>
DBG-MODULE<74310000 00008000 "VERSION.dll" "version.pdb" 0 {d283e9f5-6ca4-4db3-b3dfbfb7359bafb9} 1 1436498989>
DBG-MODULE<74340000 0001b000 "bcrypt.dll" "bcrypt.pdb" 0 {a84a7c52-3ce2-4648-bbf026465277fc77} 1 1436498968>
DBG-MODULE<74370000 0002f000 "rsaenh.dll" "rsaenh.pdb" 0 {65310c10-4ea5-487b-8f406bcf5476e624} 1 1436498959>
DBG-MODULE<743A0000 00013000 "cryptsp.dll" "cryptsp.pdb" 0 {e8738e03-de29-47ab-89472a7b81416afa} 1 1436498943>
DBG-MODULE<743C0000 0004e000 "mswsock.dll" "wmswsock.pdb" 0 {0e2f7e67-008e-4a52-b29c473a0f0f6091} 1 1436498690>
DBG-MODULE<74410000 00021000 "dbgcore.DLL" "dbgcore.pdb" 0 {00cbf2ec-784d-4371-9439ee9ec0402446} 1 1436498585>
DBG-MODULE<74440000 0013f000 "dbghelp.dll" "dbghelp.pdb" 0 {c715c87e-7ca1-43d7-ab62e065e2dbbee1} 1 1436499308>
DBG-MODULE<745B0000 00224000 "WININET.dll" "wininet.pdb" 0 {7443cd89-b8ea-4ba3-ac7c00465f177a7c} 1 1437017276>
DBG-MODULE<74C70000 00059000 "bcryptPrimitives.dll" "bcryptprimitives.pdb" 0 {e5a2e10a-38b0-48a5-aa6404a33040b855} 1 1436498959>
DBG-MODULE<74CD0000 0000a000 "CRYPTBASE.dll" "cryptbase.pdb" 0 {90647918-b8e5-45c9-a81db34d18ee0781} 1 1436498680>
DBG-MODULE<74CE0000 0001e000 "SspiCli.dll" "wsspicli.pdb" 0 {7cf094e5-02c1-4c27-9a919db2b85803da} 1 1436498676>
DBG-MODULE<74D00000 0014d000 "GDI32.dll" "wgdi32.pdb" 0 {9a956afc-1f8c-47b3-93ba25cbbf439a15} 1 1436926168>
DBG-MODULE<74E50000 0008d000 "shcore.dll" "shcore.pdb" 0 {eeff563a-0841-4e3d-8d5141327d52fce5} 1 1436499289>
DBG-MODULE<74EE0000 013be000 "SHELL32.dll" "shell32.pdb" 0 {21241861-b116-46de-9d880d010ef979b6} 1 1438564926>
DBG-MODULE<762A0000 00036000 "CFGMGR32.dll" "cfgmgr32.pdb" 0 {d431120d-d57d-4014-980ea16b6c38d5ee} 1 1436498682>
DBG-MODULE<762E0000 000be000 "msvcrt.dll" "msvcrt.pdb" 0 {21d147f0-c347-415d-8742d3b82ec12d94} 1 1436499470>
DBG-MODULE<763C0000 00044000 "powrprof.dll" "powrprof.pdb" 0 {6fac67ab-6ae7-4b5b-ad9b73ea617f19ba} 1 1436498687>
DBG-MODULE<76500000 004dc000 "windows.storage.dll" "Windows.Storage.pdb" 0 {7b5f09c0-bc19-429a-8d456765a27f226d} 1 1437883249>
DBG-MODULE<769E0000 00006000 "PSAPI.DLL" "psapi.pdb" 0 {3d7b741e-75bd-44ca-b7fe909c0404b526} 1 1436498688>
DBG-MODULE<769F0000 0007b000 "advapi32.dll" "advapi32.pdb" 0 {e4043459-c129-48cf-87af8f61908e168a} 1 1436499382>
DBG-MODULE<76AD0000 00092000 "OLEAUT32.dll" "oleaut32.pdb" 0 {1df9c919-2630-444b-bcf1ba979cadf82f} 1 1436498699>
DBG-MODULE<76B70000 000ea000 "ole32.dll" "ole32.pdb" 0 {63bc11d5-6b1d-4687-95e54dc34782be4f} 1 1436499100>
DBG-MODULE<76C60000 001ba000 "combase.dll" "combase.pdb" 0 {0b3a2830-5569-4cc3-8d178fcbaeae1de4} 1 1436499185>
DBG-MODULE<76E20000 00007000 "NSI.dll" "nsi.pdb" 0 {357536b7-5504-4258-971b04ccd0a17116} 1 1436498675>
DBG-MODULE<76E30000 00044000 "shlwapi.dll" "shlwapi.pdb" 0 {c83e8fb4-1549-4517-a7db0133f617a70f} 1 1436499010>
DBG-MODULE<76F60000 00140000 "USER32.dll" "wuser32.pdb" 0 {0faff4d7-8951-4b8a-9151a84fe29acc27} 1 1436498850>
DBG-MODULE<770A0000 00176000 "KERNELBASE.dll" "wkernelbase.pdb" 0 {0464887f-7e86-49d2-9c0b05cb6129ae6c} 1 1436498730>
DBG-MODULE<77220000 00082000 "clbcatq.dll" "CLBCatQ.pdb" 0 {8fb9c2ea-4095-4404-a254409fdb85d023} 1 1436499120>
DBG-MODULE<77310000 000ac000 "RPCRT4.dll" "wrpcrt4.pdb" 0 {5a45a734-26d5-4d5a-a9bf314afa87c9b7} 1 1438225130>
DBG-MODULE<773C0000 00043000 "sechost.dll" "sechost.pdb" 0 {6cc04387-6036-425c-8b155438aff3d84e} 1 1436498685>
DBG-MODULE<77410000 0000c000 "kernel.appcore.dll" "Kernel.Appcore.pdb" 0 {077b8fe5-092b-47d4-9007e03f0c492eb0} 1 1436498687>
DBG-MODULE<77420000 00053000 "WLDAP32.dll" "wldap32.pdb" 0 {1e7709d8-45c7-4e98-915f360bfd991e3e} 1 1436498965>
DBG-MODULE<77480000 0000e000 "MSASN1.dll" "msasn1.pdb" 0 {c030e9f1-d49b-4cb9-ba786bfc7d77140d} 1 1436498941>
DBG-MODULE<77490000 0005c000 "WS2_32.dll" "ws2_32.pdb" 0 {61b99f96-0921-438a-92546bf3220c8dff} 1 1436498696>
DBG-MODULE<774F0000 0002b000 "IMM32.DLL" "wimm32.pdb" 0 {53b58fa7-e011-4e22-8880def6c1bec052} 1 1436498829>
DBG-MODULE<77520000 00175000 "CRYPT32.dll" "crypt32.pdb" 0 {e2bf3171-bad0-4615-b0697627f802bd63} 1 1436498972>
DBG-MODULE<776A0000 001a5000 "SETUPAPI.dll" "setupapi.pdb" 0 {3dfe4d9b-2198-4b01-9fb200bc8b4b1b03} 1 1436499480>
DBG-MODULE<77850000 000f0000 "KERNEL32.DLL" "wkernel32.pdb" 0 {dd11bc82-d5a0-4f95-a527c7f7a24e48c2} 1 1436498721>
DBG-MODULE<77940000 0000f000 "profapi.dll" "profapi.pdb" 0 {948d2ab7-2fee-4fa9-ac2a7e2eab88ce02} 1 1436498677>
DBG-MODULE<77AD0000 00120000 "MSCTF.dll" "msctf.pdb" 0 {99d4fe52-aa73-4b12-add8d17d2976a22b} 1 1436498851>
DBG-MODULE<77BF0000 00179000 "ntdll.dll" "wntdll.pdb" 0 {f42e56bb-23df-4c2a-9caa683da90e032f} 1 1439013345>
DBG-MODULE<77DA0000 000bf000 "MSVCR100.dll" "msvcr100.i386.pdb" 0 {da7b3ed8-d4af-49ef-a87d61651bd1d649} 2 1298074658>
------------------------------------------------------------------------------
</MODULES-0>
------------------------------------------------------------------------------

------------------------------------------------------------------------------
2015.08.23 10:07:16.136092000 Reporting Error.
2015.08.23 10:07:16.145702600 Launching D:\Diablo III\InspectorReporter\BlizzardError.exe with command line params:2015.08.23 10:07:16.147522300 D:\Diablo III\InspectorReporter\ReportedBugs\2015-08-23 10.07.16\ErrorReport.Bug2015.08.23 10:07:16.149329000 -simple2015.08.23 10:07:16.151132300 -nocancel2015.08.23 10:07:16.152951000 -product2015.08.23 10:07:16.154744000 Diablo III2015.08.23 10:07:16.156544600 -locale2015.08.23 10:07:16.158345000 frFR2015.08.23 10:07:16.160156300 -reopen2015.08.23 10:07:16.161958300 "D:\Diablo III\Diablo III Launcher.exe"2015.08.23 10:07:16.163763000 -attachment2015.08.23 10:07:16.165577600 D:\Diablo III\InspectorReporter\ReportedBugs\2015-08-23 10.07.16\D3Debug.txt2015.08.23 10:07:16.167386300 -attachment2015.08.23 10:07:16.169191000 D:\Diablo III\InspectorReporter\ReportedBugs\2015-08-23 10.07.16\App-0.dmp2015.08.23 10:07:16.170993300
2015.08.23 10:07:16.223524000 End of error report. Click here to see the solution
[Post edited one time, last edit by MuadDib#2568 at August-24-2015 2:52 PM PDT (9 years ago)]
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Omrakos
D3 on Windows 10 won't start(3)August-24-2015 11:22 AM PDT (9 years ago) Go to Blizzard forum post
MuadDib,

If you're using EVGA's Precision X app, try uninstalling it.

You might need to try uninstalling any Razer apps you have running too, but try Precision X first.

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Omrakos
D3 on Windows 10 won't start(5)August-24-2015 12:38 PM PDT (9 years ago) Go to Blizzard forum post
MuadDib,

Posted by: MuadDib

all is sapphire


I'm not sure what that means?

I can see in your submitted crash report that you have a file called RTSSHooks.dll running which is the dll for the Riva Tuner Statistics Server which is often part of the Precision X installation. It could also be from MSI's Afterburner though. It needs to be removed.

I also see "RazerHook32.dll" which could be a problem which is why I asked you to remove any Razer apps for now.

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Omrakos
D3 on Windows 10 won't start(8)August-24-2015 2:26 PM PDT (9 years ago) Go to Blizzard forum post
MuadDib,

Glad to hear it. You can probably still run Afterburner but if you do, when installing, don't have it install the Riva software. Pretty much anything that runs as an overlay can cause issues with our games and others.

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Omrakos
D3 on Windows 10 won't start(10)August-24-2015 2:52 PM PDT (9 years ago) Go to Blizzard forum post
MuadDib,

Thanks for the link.

I'm pretty sure I've run it at home successfully since updating to Windows 10 but I'll give it another try tonight to see.

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