| Stuck on frozen loading screen but can hear sounds(1) | Category: Technical SupportAugust-30-2015 12:11 PM PDT (7 years ago) ![]() | |
| Keeps happening when I teleport to a player or even going to the next level in a rift. I can hear sound and use abilities but the screen is just stuck on the loading one. | ||
| Stuck on frozen loading screen but can hear sounds(14) | September-1-2015 12:44 PM PDT (7 years ago) ![]() | |
| Could each of you with this symptom please list which Model video card you have along with which Windows version you're using? This is just for the video freezing but you hear the game still running. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Stuck on frozen loading screen but can hear sounds(16) | September-1-2015 12:55 PM PDT (7 years ago) ![]() | |
| Blix, I may be wrong, but from what I can gather, that "fix" of using older .dll files from a driver set resolves the crashing that would occur in Act II/Desolate Sands, not the freezing of the video while the game is still running. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
