Avatar of Mataharikari #1506
Mataharikari #1506
Hello is anyone there? Been unable to play for a while(1)Category: Technical SupportJuly-8-2015 6:30 PM PDT (7 years ago) Go to Blizzard forum post
I posted back in May,
see this tread http://us.battle.net/d3/en/forum/topic/17604461913?page=1#2

I am STILL having the same issues, I'm getting no responses from tech support. I'm not finding any responses to similar threads. I've only been able to play this game for one day since my initial thread, IDK did you do something to my account turn it on and then off again?

Its still the SAME issue. I'm stuck on the Server Authentication screen it stops at the connecting to battle.net server, never goes to the the next two steps, authenticating credentials nor retreiving heros. Its doing something I can see the processor cranking up to 500+k.

Yesterday I did a new download of diablo III Again. Same issue. All my info posted in the linked thread is the same.

I used to play this game. I would like to play this game again.

Hoping for a response. thx,
Avatar of Omrakos
Omrakos
Hello is anyone there? Been unable to play for a while(2)July-9-2015 8:12 AM PDT (7 years ago) Go to Blizzard forum post
Mataharikari,

Can you try using your Atheros nic instead of the Killer card? You'd also need to uninstall the Killer software while testing.

Also, I noticed the IP address in your msinfo data was showing a reserved address (non-external). I'm not sure why that would have been but ti stood out to me.

Anyway, try without using the Killer card first as we've often seen issues with their management software in our games.

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