 | Diablo 3 not running after windows 10 upgrade(1) | Category: Technical SupportJuly-30-2015 2:49 PM PDT (7 years ago)  |
| I upgraded my ASUS laptop to Windows 10 today. When I launch D3 game the screen goes black. I can hear the music playing from the login screen but I cant launch the game because of the black screen. Any suggestions? D3 still runs fine on my hope PC running Windows 7. | ||
 | Diablo 3 not running after windows 10 upgrade(3) | July-31-2015 6:58 AM PDT (7 years ago) |
| Radman, Could you please post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Diablo 3 not running after windows 10 upgrade(5) | July-31-2015 7:31 AM PDT (7 years ago) |
| Radman, Try setting the game to match your monitor's native resolution and enable vertical Sync. To do that, change these lines DisplayModeWidth "1280" DisplayModeHeight "720" Vsync "0" to DisplayModeWidth "1920" DisplayModeHeight "1080" Vsync "1" ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Diablo 3 not running after windows 10 upgrade(7) | July-31-2015 7:53 AM PDT (7 years ago) |
| Radman, You need to edit the D3Prefs.txt file. I'm sorry if I didn't make that clear above. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Diablo 3 not running after windows 10 upgrade(10) | July-31-2015 1:43 PM PDT (7 years ago) |
| ezo, Operating System: Windows 10 Enterprise Insider Preview 64-bit (10.0, Build 10074 You're still on the Tech Preview release and an older one at that. You need to upgrade to the full version which was officially released Wednesday before we can offer any troubleshooting advice. ______________________________________________________________ I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
