Avatar of fairygirl43 #1610
fairygirl43 #1610
Since patch game wont play(1)Category: Technical SupportJuly-9-2015 6:57 AM PDT (7 years ago) Go to Blizzard forum post
Since this last patch the game will not play. I can load my characters and enter a game but once in the game there is no response to the keyboard or mouse clicks...not to engage with merchants or fight. I used the Battlenet scan and repair to no avail.
Avatar of Omrakos
Omrakos
Since patch game wont play(2)July-9-2015 8:07 AM PDT (7 years ago) Go to Blizzard forum post
fairygirl43,

Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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