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Timba #2589
When I shoot the game stops(1)Category: Technical SupportJune-24-2015 2:29 PM PDT (7 years ago) Go to Blizzard forum post
Hi,

The problem is simple. If I shoot, the game stops. Just like that. I'm a dh and i've had this 7 times in a row now.

I start the game, get into a server, wait a little bit, shoot once, boom game stops. This is quite frustrating as you could imagine.

I've already reïnstalled the game, same problem.

I got an error-code or something last time: 2BAD7A4B-4D8C-48C5-99A5-DABEDEFA8F70

Please help me :-/
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Omrakos
When I shoot the game stops(2)June-24-2015 3:18 PM PDT (7 years ago) Go to Blizzard forum post
Timba,

Try uninstalling your Asus Suite II app to get rid of a file/app showing up in your crash report and see if it makes a difference.

"DBG-MODULE<62150000 000a1000 "WiFiGO_HookKey.dll" "WiFiGO_HookKey.pdb" 0 {455f75da-87c7-4e4a-aeea6ff1f1b24011} 2 1326357840>"

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Omrakos
When I shoot the game stops(4)June-25-2015 7:44 AM PDT (7 years ago) Go to Blizzard forum post
Timba,

Please post the new crash code you received.

Are you using a wireless connection? If you are, can you try disabling it and using a wired one temporarily to see if the problem stops?

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Omrakos
When I shoot the game stops(6)June-25-2015 8:46 AM PDT (7 years ago) Go to Blizzard forum post
Timba,

For this crash log, Raptr is showing up. Could you try uninstalling that app? It was listed in the first log too but further down from where I saw the WiFi one.

There's also an entry regarding "zhook.dll" which I can't find any information on.

Could you run a search on your computer for it and see if it's part of an application you have installed?

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