Avatar of Soupaman #1521
Soupaman #1521
Can't launch after using System Restore(1)Category: Technical SupportJune-22-2015 8:43 AM PDT (8 years ago) Go to Blizzard forum post
7DCDF980-BF42-4ED0-BD90-4C9457A39DC7

So after using System Restore I cannot launch Diablo 3: Reaper of Souls. The System Restore point I think was before I installed the Reaper of Souls expansion. Otherwise there have been no changes; I was playing fine before the restoration.

DXDIAG


System Information report written at: 06/22/15 11:42:16
System Name: My PC
[System Summary]

Item Value
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name My PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor AMD FX(tm)-6100 Six-Core Processor, 3300 Mhz, 3 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0402, 20/09/2011
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Me
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.98 GB
Available Physical Memory 3.81 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 10.8 GB
Page File Space 7.98 GB
Page File C:\pagefile.sys

[Hardware Resources]

[Conflicts/Sharing]

Resource Device

[DMA]

Resource Device Status

[Forced Hardware]

Device PNP Device ID

[I/O]

Resource Device Status

[IRQs]

Resource Device Status

[Memory]

Resource Device Status

[Components]

[Multimedia]

[Audio Codecs]

CODEC Manufacturer Description Status File Version Size Creation Date

[Video Codecs]

CODEC Manufacturer Description Status File Version Size Creation Date

[CD-ROM]

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[Sound Device]

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[Display]

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[Infrared]

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[Input]

[Keyboard]

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[Pointing Device]

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[Modem]

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[Network]

[Adapter]

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[WinSock]

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[Ports]

[Serial]

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[Parallel]

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[Storage]

[Drives]

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[SCSI]

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[IDE]

Item Value

[Printing]

Name Driver Port Name Server Name

[Problem Devices]

Device PNP Device ID Error Code

[USB]

Device PNP Device ID

[Software Environment]

[System Drivers]

Name Description File Type Started Start Mode State Status Error Control Accept Pause Accept Stop

[Environment Variables]

Variable Value User Name

[Print Jobs]

Document Size Owner Notify Status Time Submitted Start Time Until Time Elapsed Time Pages Printed Job ID Priority Parameters Driver Print Processor Host Print Queue Data Type Name

[Network Connections]

Local Name Remote Name Type Status User Name

[Running Tasks]

Name Path Process ID Priority Min Working Set Max Working Set Start Time Version Size File Date

[Loaded Modules]

Name Version Size File Date Manufacturer Path

[Services]

Display Name Name State Start Mode Service Type Path Error Control Start Name Tag ID

[Program Groups]

Group Name Name User Name

[Startup Programs]

Program Command User Name Location

[OLE Registration]

Object Local Server

[Windows Error Reporting]

Time Type Details

Avatar of Omrakos
Omrakos
Can't launch after using System Restore(2)June-22-2015 8:53 AM PDT (8 years ago) Go to Blizzard forum post
Soupaman,

I suggest doing a full reinstall so the game can be properly patched and updated to the new file system.

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