Avatar of alazyass #1116
alazyass #1116
Diablo III detected corrupted data(1)Category: Technical SupportJune-16-2015 5:29 AM PDT (8 years ago) Go to Blizzard forum post
Error "Diablo III detected corrupted data and was unable to automatically repair the damage. Please run Scan and Repair using the Battle.net Application. It can be found in the Options menu for the game" occurred these days and I can't go forward in my campaign in ACT5.
I played DiabloIII in my laptop all this month and it always works well before yesterday. DiabloIII crashed with error "Diablo III detected ..." when I tried to kill a group of little scorpions. Then I spent half day to test it, and I found:
1, When I entered ACT3, it is probably to trigger the crash, even I am trying to kill a single monster.
2, I kept killing monsters in ACT4 for half an hour and no crash occured.
3, The crash is seldom occurred in ACT1 and ACT2.
4, I bought ROS recently and found the game always crashed after I met Imperius in the path of war.

I would like to paste my system info and D3Debug info below.

===================================================
D3Debug.txt:
2015.06.16 20:02:41.256868100 STARTING NETWORK CLIENT GAME
2015.06.16 20:02:41.257158600 CGameGlobalsInit()
2015.06.16 20:02:41.257380100 CGameGlobals::Init()
2015.06.16 20:02:41.257592600 Disabling loading screen for 31, 0
2015.06.16 20:02:41.258020100 Enabling loading screen for 1, 1
2015.06.16 20:02:41.509853100 SNOPreload::InitializeForGame submit required SNOs in 251505us
2015.06.16 20:02:46.432292100 SNOPreload::InitializeForGame in 5173930us
2015.06.16 20:02:48.543064100 Setting depth texture, fmt = 36
2015.06.16 20:02:48.545921600 PostFXGfxInit() success
2015.06.16 20:02:48.546993100 SubObjectGfxInit() 1
2015.06.16 20:02:48.580733100 Connecting to 12.130.247.136:3724
2015.06.16 20:02:48.581725100 >>> shial GamesListener::OnGameJoined gameId=channel_id { high: 432345578546329596 low: 9500635776657295011 } gameLeader={ high: 144115192370840627 low: 12092085 } partyLeader={ high: 144115192370840627 low: 13670758 } members={ count=2 [0]={ m_id: 2:100004433:d09966, battletag: alazyass#1116, roles: 100, 1, permissions: 199552, attrs: { } } [1]={ m_id: 2:100004433:b882b5, battletag: Snow#1383, roles: 101, 1, permissions: 199586, attrs: { } } }
2015.06.16 20:02:48.610458100 >>> shial PartyFindGame::InitiatedBySomeoneElse
2015.06.16 20:02:48.610745100 >>> shial BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=CLOSED(1) new=ASK_TO_JOIN(3) reason=MATCHMAKER_SEARCHING(2)
2015.06.16 20:02:48.611351100 >>> shial FindGame::EnterGameBase::Complete code=0
2015.06.16 20:02:49.788124100 -----------------------------------------------------------------
2015.06.16 20:02:49.788616600 Server Version Information:
2015.06.16 20:02:49.788969600 -----------------------------------------------------------------
2015.06.16 20:02:49.789408600 Server BuildVersion: 2.2.1.32160
2015.06.16 20:02:49.789764600 Server SNOPackHash: 0xD09DAD9E (client hash = 0xD09DAD9E)
2015.06.16 20:02:49.790267600 Server ProtocolHash: 0x3B63D805 (client hash = 0x3B63D805)
2015.06.16 20:02:49.791380600 -----------------------------------------------------------------
2015.06.16 20:02:50.898137100 >>> shial GameSession promoted to public.
2015.06.16 20:02:54.600860100 Initializing client world X1_Westmarch_Hub...
2015.06.16 20:02:54.601446600 Initializing client world X1_Pand_Ext_GateOverlook...
2015.06.16 20:02:54.743281600 >>> shial BnetParty::Games_GameSessionNowInProgressEvent::SetMemberAttribute_GameId game_id { factoryId: 18373281778953718863 high: 432345578546329596 low: 9500635776657295011 }
2015.06.16 20:03:22.647862600 Disabling loading screen for 1, 0
2015.06.16 20:03:32.843803600 StopOVTStream
2015.06.16 20:03:34.839599100 Initializing client world X1_Pand_Ext_2_Battlefields...
2015.06.16 20:03:59.920533100 Enabling loading screen for 4, 4
2015.06.16 20:03:59.928445600 Disposing UI for World
2015.06.16 20:04:05.631937100 Disabling loading screen for 1, 4
2015.06.16 20:04:22.764978600 Disabling loading screen for 1, 4
2015.06.16 20:04:25.380614100 Disabling loading screen for 2, 4
2015.06.16 20:04:25.381303100 Disabling loading screen for 4, 0
2015.06.16 20:04:29.014586600 >>> shial BnetChat::InvokeChatJoinedEvent isPublic=0 name=Snow#1383 chatId={ whisper={ high: 144115192370840627 low: 12092085 } }
2015.06.16 20:05:05.021770100 ERROR: [Data Error] Diablo III detected corrupted data and was unable to automatically repair the damage. Please run Scan and Repair using the Battle.net Application. It can be found in the Options menu for the game.
2015.06.16 20:05:08.559757600 de activate app 0 iconic 0
2015.06.16 20:05:14.544243100 ACTIVATE APP 1 iconic 0
2015.06.16 20:05:14.545610100 TerminateProcess via DefaultTerminateCallback with code 137
===================================================

Could you please help me to check what happened? Thanks.
Avatar of Omrakos
Omrakos
Diablo III detected corrupted data(3)June-16-2015 6:50 AM PDT (8 years ago) Go to Blizzard forum post
alazyass,

Could you post your complete D3Debug.txt file again after having reinstalled the game?

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Avatar of Omrakos
Omrakos
Diablo III detected corrupted data(5)June-16-2015 7:16 AM PDT (8 years ago) Go to Blizzard forum post
alazyass,

Are you sure you did a complete re-installation? Did you delete the original game folder first?

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