Avatar of felixfowl #1269
felixfowl #1269
Blue fog everywhere(1)Category: Technical SupportMay-29-2015 1:19 PM PDT (8 years ago) Go to Blizzard forum post
here is a screenshot of the problem:
http://imgur.com/BHozM3k

I'm running the game on an msi gs70 stealth on windows 8.1 with an nvidia 860M

does anyone know what causes this?
Avatar of Omrakos
Omrakos
Blue fog everywhere(4)June-29-2015 8:26 AM PDT (7 years ago) Go to Blizzard forum post
We've seen reports about this several times now. Reinstalling the latest Nvidia drivers has been resolving it. You way want to use a Driver Uninstaller app like DDU first to make sure all theold driver files are moved first. Then when installing the new drivers again, use the Custom and Clean Install options. Just install the graphic drivers and none of the optional components.

______________________________________________________________
I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
Blue fog everywhere(6)June-30-2015 6:58 AM PDT (7 years ago) Go to Blizzard forum post
MrKebab,

Did you use DDU to remove the old drivers before reinstalling the latest?

Could you please post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

______________________________________________________________
I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
Blue fog everywhere(8)June-30-2015 12:43 PM PDT (7 years ago) Go to Blizzard forum post
MrKebab,

Can you post your D3Debug.txt file next please? It's located in the main Diablo III game folder.

______________________________________________________________
I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage