Avatar of Andras #1300
Andras #1300
Network connection fail(1)Category: Technical SupportMay-29-2016 6:12 AM PDT (4 years ago) Go to Blizzard forum post
When I try to log in game, after it loads the game it always says network connection failed, but when I deleted my current character and create a new one, everything goes fine and connect the game. then I relog the game and it says network connection failed until I delete the character and log again. I can just play with a single character only once. I can not solve or find out what kinda thing can cause this problem. It is pretty annoying. Btw first I downloaded the game to play the trial, there was the same problem. Today I purchased the standart edition and now still having the same issue.
Thanks in advance.
Avatar of Kiemmaki
Network connection fail(2)May-29-2016 7:10 AM PDT (4 years ago) Go to Blizzard forum post
Hello Andras,

Could you please provide a dxdiag and MSInfo, pathping and a traceroute here? So that i can have a look? If the data is too big to be posted on the forum directly, you can use a page like pastebin.com and post the link to it here then.

Kind regards

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