 | Random HUGE lag spike and game disconnect(1) | Category: Technical SupportMay-17-2016 2:37 PM PDT (8 years ago)  |
| Since recently, about one or two weeks ago, randomly, I have HUGE lag spike, It's becoming more and more unbearable. It happen both in solo and in group, In town or in a rift. And being inside a game don't even matter, I sometime have trouble to join one. I have issue like this ONLY with diablo 3, Heroes of the Storm has no issues, other online game run perfectly, no lag, no freezes, nothing. And I have no internet issue when experience one of those lag spike. Informations: Like a lot of other people out there, I have latency issue since recently, it would be nice opf you to do something about it. Thx a lot ;) EDIT: I can now confirm (not that I was doubting it) that it isn't my connection. It's either hardware or software related. I tried to run Diablo3 on my Macbook Pro mid-2012, and I had no issue. Can you all post your hardware config and ur os ? We might find we all have something in common. I guess we have to do Blizzard job in finding why this is happening to us and not to other. I'm running on: - Windows 10 Professional - i5 6600k - MSI GTX 970 4G - MSI Z170A GAMING PRO - 2x 4Go Corsair DDR4 2400MHz - D-Link DWA-582 (WiFi PCI card) | ||
 | Random HUGE lag spike and game disconnect(8) | May-19-2016 6:58 AM PDT (8 years ago) |
| Hello Elhebert, Thank you for posting some data here. Unfortunately, the pathping is of no use because it doesn't reach our servers. But the looking glas shows a spike within your ISPs network 9 lg-10-100.msr41lge5.isp.belgacom.be (91.183.242.129) 7.236 ms 7.259 ms 7.258 ms which might be the problem. Did you get those data when the lagspike occuredß Or shortly after? Because that might be helpful.10 179.101-201-80.adsl-dyn.isp.belgacom.be (80.201.101.179) 27.066 ms 26.377 ms 26.441 ms As well, you seem to use a wireless connection to your router. Could you connect to the router by cable and see if that makes a difference? Kind regards _______________________________________ What's your opinion? https://www.surveymonkey.com/r/Kiemmaki | ||
| Random HUGE lag spike and game disconnect(10) | May-19-2016 10:51 AM PDT (8 years ago) |
| Hello Elhebert, Thank you for coming back. Could you please provide a fresh dxdiag and MSInfo from your PC. As it works with no problem on a different machine in your household, it must be something with the PC. Let's see if we can find out. Kind regards _______________________________________ What's your opinion? https://www.surveymonkey.com/r/Kiemmaki | ||
| Random HUGE lag spike and game disconnect(14) | May-25-2016 8:18 AM PDT (8 years ago) |
| Hello Elhebert, Thank you for coming back and bringing some good news. This is awesome to hear that the issue could be resolved for you. Kind regards _______________________________________ What's your opinion? https://www.surveymonkey.com/r/Kiemmaki | ||
