Avatar of Ivashkin123 #2543
Ivashkin123 #2543
Cant connect to Battle net(1)Category: Technical SupportMay-11-2016 1:55 AM PDT (9 years ago) Go to Blizzard forum post
The title speaks for itself. after maintenance i still cant connect to battle net. Does anyone experiencing the same issue or its only me ?
Avatar of Delmoryth
Delmoryth
Cant connect to Battle net(3)May-11-2016 9:43 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Delete the Battle.net Cache folder:
battle.net/support/article/6141

Delete the Battle.net Tools folder:
battle.net/support/article/6504

- Reset all your network devices (switch them off for couple of minutes and then switch them back on)
- Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window.

If the issue persists, please follow all the steps in this article, including advanced:
battle.net/support/article/611

If after all you still can't connect to Battle.net, the following information would help us:

- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection or whenever you're experiencing the issue)
- Pathping (right after a disconnection or whenever you're experiencing the issue)
- Looking Glass report (right after a disconnection or whenever you're experiencing the issue)

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