Nefasu #2800 | Error loading the Hero(1) | Category: Technical SupportApril-29-2016 8:04 AM PDT (9 years ago) |
Hello, I tried resetting my Wizard for the new season. Game greyed out, got error message and game crashed. Since then I'm getting the error message "There was an error loading the hero. Please try again. (Code 395002) Kind reagrds, |
Delmoryth | Error loading the Hero(2) | April-30-2016 9:02 AM PDT (9 years ago) |
Hello Nefasu, Please try repairing your game to make sure there are no corrupted files: battle.net/support/article/6572 Delete the Battle.net Cache folder: battle.net/support/article/6141 Delete the Battle.net Tools folder: battle.net/support/article/6504 You can also try switching to another region, logging into the game and then closing the game and going back to your main region. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |