SilverShield #3433 | Can not conect to eur server(1) | Category: Technical SupportApril-21-2016 12:18 PM PDT (9 years ago) |
Hi, I can connect to battle net and can play on Asia server and US server, but it stopped in the game "Connecting to battle server" (Eur server). I played the game before several hours, but it is down now. Thank you very much~ |
Delmoryth | Can not conect to eur server(2) | April-23-2016 9:20 AM PDT (9 years ago) |
Hello SilverShield, Please, make sure to follow all the steps in this article, including advanced: battle.net/support/article/611 If the issue persists, please provide us with the following information so we can look into it: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |