Avatar of BlackWolf #21661
BlackWolf #21661
GAME FREEZES IN DESOLATE SANDS(1)Category: Technical SupportApril-1-2016 4:32 AM PDT (9 years ago) Go to Blizzard forum post
Hi guys,

I am having this issue (which I see I quite common..): whenever I enter the desolate sands (whether I play alone or in party) the game freezes and I can't go any further.
I have an INTEL(R) HD GRAPHICS 4000 and I downloaded its latest driver, but it didn't work for me. In another forum I read that my laptop may have 2 video cards, an intel and an AMD.

MY SYSTEM INFO ARE IN ITALIN. HOPE IS NOT A PROBLEM.
Avatar of Delmoryth
Delmoryth
GAME FREEZES IN DESOLATE SANDS(3)April-2-2016 4:33 AM PDT (9 years ago) Go to Blizzard forum post
Posted by: BlackWolf

AMD Radeon HD 7600M Series

Make sure you update the graphic drivers for the AMD card as well:
battle.net/support/article/200576

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