 | i have lag and don't know the reason(1) | Category: Technical SupportApril-3-2016 10:30 AM PDT (9 years ago)  |
| Hello, I have lag and don't know it's reason. I reinstall the battlenet and check the game files and still have the lag. I tried the game on the pc and laptop also. Is there a problem with the server ? | ||
 | i have lag and don't know the reason(2) | April-4-2016 2:59 AM PDT (9 years ago) |
| Hello Hatric, High latency can have many different causes. Let's try out some things to see if we can find the root of the problem and solve it. :) Please, start by following all the steps in this article, including advanced: battle.net/support/article/611 If the issue persists, please provide us with the following information so we can investigate further: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
