 | Error 3007 / 3005 / 3006 daily basis, help pls.(1) | Category: Technical SupportMarch-25-2016 10:27 AM PDT (9 years ago)  |
| Hi. so i have error 3007, 3005 3006 on a daily basis lately. it started few weeks ago, and getting worse and worse. i tried all your troubleshoot, flushing dns all this stuff. i cant make anything Work. this error occurs most when we are 3 people on diffrent pc / laptop at same time. when i play during night time and im only one online, i dont get errors that much, tho i still get it sometimes. i figured it must have smth to do with this? but since my internet still working and battle.net isnt working, there must bee smth wrong with my location and battle.net servers or? any advice? how do i fix this? im using Ethernet (cable in pc), no wifi. Windows 7. | ||
 | Error 3007 / 3005 / 3006 daily basis, help pls.(3) | March-26-2016 3:31 AM PDT (9 years ago) |
| Hello Hynz, Could you please run some test and provide us with the following information? Even if the issue it's not on your connection, this data can help us pin-point the cause of the issue and escalate it to our technical team if needed: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Error 3007 / 3005 / 3006 daily basis, help pls.(6) | March-26-2016 8:25 AM PDT (9 years ago) |
And to Delmoryth...the traceroute, pathping, looking glass business is certainly beyond my computer savvy. We need that information in order to look into the issue. Don't worry, the links I've put next to each thing will take you to an article with step-by-step instructions for each of the things we need. :) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Error 3007 / 3005 / 3006 daily basis, help pls.(9) | March-27-2016 3:26 AM PDT (9 years ago) |
Tried with cable and its seems fine, but i cant (and i dont want to - trying now have visible cables in home) use wired technology. I'm afraid we cannot offer support for wireless connections, since they often suffer from interferences that are out of what we can help with. If it works fine with cable, most likely there's an issue somewhere with the wifi. If you want to continue using a wireless connection, I would recommend contacting your internet provider or a local technician so they can look into it and try to help. 1 2 ms 3 ms 4 ms 192.168.0.1 The values here a little bit high. They shouldn't be higher than 1ms, and often they are <1ms. Other thing - i tried ipconfig (release, renew) and after that it was good for 3 days, then its start again and not helping it after. If you haven't tried the rest of the steps in this article (including advanced), I would recommend doing so before contacting your internet provider, to make sure you have discarded the most common reasons for this kind of issue. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
