 | Disconnecting Like Crazy.. (Code 3007)(1) | Category: Technical SupportMarch-9-2016 7:19 PM PST (9 years ago)  |
| Code 3007 First one was at 2:59 AM (UK Time) I asked in chat if anyone else dc'd, to which everyone replied "yes" Though It was a blip so kept on playing 2nd DC just now at 3:15 AM (UK Time) aaand my HC LoN WD is dead. Maybe put up a god damn warning that there's server issues? -_- | ||
 | Disconnecting Like Crazy.. (Code 3007)(28) | March-13-2016 1:11 AM PST (9 years ago) |
| Hello all, If you're still having disconnections, please make sure you follow all the steps in this article, including advanced: battle.net/support/article/611 If the issue persists after that, then please provide us with the following information: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Disconnecting Like Crazy.. (Code 3007)(30) | March-13-2016 5:24 AM PDT (9 years ago) |
| Hello SilentStorm, If you're still have the issue, please follow the instructions on my previous response. MrT00th also provided some advice a bit up on this thread. If the issue persists, we will need you to post the information I've previously requested. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Disconnecting Like Crazy.. (Code 3007)(32) | March-13-2016 9:03 AM PDT (9 years ago) |
0 Home.Speedport_W_724V_09011603_00_023 [192.168.1.102] 19/ 100 = 19% | 1 0ms 20/ 100 = 20% 1/ 100 = 1% speedport.ip [192.168.1.1] 0/ 100 = 0% | 2 --- 100/ 100 =100% 81/ 100 = 81% 62.155.241.82 0/ 100 = 0% | 3 14ms 19/ 100 = 19% 0/ 100 = 0% hh-ea8-i.HH.DE.NET.DTAG.DE [62.154.32.129] 0/ 100 = 0% | 4 --- 100/ 100 =100% 81/ 100 = 81% 80.150.168.162 0/ 100 = 0% | The pathping shows big packet losses since very early in the connection, as early as your computer. Try the following steps; if you don't want to do them all at once, you can try couple of them and check if the connection gets better. If not, try the next one or two, and so on. - Reset all your network devices (switch them off for couple of minutes and then switch them back on) - Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window. Try a selective startup to try and see if you see similar values, to check if there's any background app interfering: battle.net/support/article/200483 Make sure your operative system and all your drivers are up to date, including your network card: battle.net/support/article/200576 Disable your proxy configuration: battle.net/support/article/7300083 If you can, try to bypass your router: battle.net/support/article/6550 ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
