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grandedos #1377
High latency Issues(1)Category: Technical SupportApril-2-2016 4:07 PM PDT (9 years ago) Go to Blizzard forum post
Having extremely high latency issues (300 - 900). Unable to really do anything in game. My network is working perfectly fine.
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Delmoryth
High latency Issues(6)April-3-2016 8:15 AM PDT (9 years ago) Go to Blizzard forum post
Hello all,

Are you still experiencing lag?

If so, please go through this article and follow all the steps, including advanced. That way we can discard the most common reasons for this kind of issue:
battle.net/support/article/611

If the issue persists after that, please provide us with the following information so we can investigate further:

- Details of issue:
- Date/time it started:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection or whenever you're experiencing the issue)
- Pathping (right after a disconnection or whenever you're experiencing the issue)
- Looking Glass report (right after a disconnection or whenever you're experiencing the issue)

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Delmoryth
High latency Issues(9)April-6-2016 1:29 AM PDT (9 years ago) Go to Blizzard forum post
Hello all,

Please, if you have latency, provide us with the information I've asked for in my previous reply. Without that information we cannot look into the issue or investigate.

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