 | hardcore "Network Disconnect"(1) | Category: Technical SupportApril-7-2016 5:59 AM PDT (9 years ago)  |
| i was in a nephalem rift hardcore master and while i was walking towards a bunch of rares i got a Network Disconnect present from one of the mobs tried to log back immediately and to no surprise my lvl 70 (+24) barbarian was dead i know that my character wont be recovered and you are probably not at fault BUT IT SUCKS!!!!!!!!! :( | ||
 | hardcore "Network Disconnect"(2) | April-9-2016 3:39 AM PDT (9 years ago) |
| Hello cybernja, Sorry to hear your hardcore character is gone. I know it sucks. :( As you already know, we are not able to restore hardcore characters. If you suffer from disconnections however, it would be wise to try and troubleshoot that in order to avoid similar issues in the future. First of all, make sure you follow all the steps in this article, including advanced: battle.net/support/article/611 If after this you notice more disconnections, please give us the following information so we can look into it: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
