Grish4m #2930 | Error 3007, two hardcore characters worth 43 hours die(1) | Category: Technical SupportApril-2-2016 9:56 AM PDT (9 years ago) |
This is the second time that my seasonal hardcore character died due to a disconnect from the game. Over a year ago i already had the problem and it got better when i did all the steps, the disconnects became less and less. Yet again, while even having my pc with an ethernet cable connected to the router, while my brower keeps working fine, while my internetconnectionicon in the task bar does NOT get a tiny yellow triangle (a.k.a. disconnection from router) my games keep losing connection again. Over the past time i lost preciously earned greater rift keys while dc'ing in the middle of a greater rift and yet again in less than two weeks i lose two characters on hardcore on the same dumb way. My internet works fine, nothing to worry about, battlenet disconnects for fun, i relog immediatly and put in my six number code again, to see a marvellous great ghostly hardcore character. I already did all the steps a while back that are mentioned everywhere, i even tried to open a ticket just yet, after i got two times a failed live chat, yes it's my lucky day so i just like to put it here, so maybe it doesn't get lost into thin air again. Fourty Three nice playing hours in season when season is about to end when i try to play a bit hardcore next to my softcore seasonal characters, and yes, both got killed not by me being stupid, but by losing the damn connection and getting the unbelievebly frustrating error 3007. I guess i'm done with hardcore, it's a total waste of time, if you keep losing your hard work at the end of the season because battlenet refuses to be nice to me. It is not fun anymore, playing hardcore and always being afraid you'll lose the connection again while everything else keeps working fine. All those diablo2 years i never got this problem, i can't even remember that much disconnects while playing world of warcraft without seeing my friends experiencing the same thing. Why don't you want me to play hardcore on diablo 3 ? |
Delmoryth | Error 3007, two hardcore characters worth 43 hours die(3) | April-3-2016 12:49 AM PDT (9 years ago) |
Hello Grish4m, Even if you followed the steps back in the day, please take a look at these articles and make sure you follow all the steps on them now. Check the advanced steps as well: battle.net/support/article/611 battle.net/support/article/7500077 If the issue persists and you keep getting disconnections, we will need some more information so we can look into this. Even if the issue ends up being on our side, we will need the data to investigate and see where the issue is coming from: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) JokerJ420, if you're having the same issue please follow the steps as well. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |