butterflycry #1479 | BEX error(1) | Category: Technical SupportMarch-21-2016 9:22 AM PDT (9 years ago) |
Here is the error that I have been having for the last week. If I delete everything and reinstall, it works for about a day or two and then it starts again, same error. I have restarted my computer, did what was suggested on another thread with deleting the program files, which caused me to have to reinstall the game. It doesn't happen on my husband's computer, just mine. Problem signature: Problem Event Name: BEX Application Name: Diablo III.exe Application Version: 2.4.0.36090 Application Timestamp: 56d9ceb8 Fault Module Name: StackHash_4c0d Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 80000008 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 4c0d Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433 Additional Information 3: 4c0d Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433 |
Delmoryth | BEX error(3) | March-21-2016 10:30 AM PDT (9 years ago) |
Hello buttherflycry, Please, take a look at this article and follow the steps you haven't tried yet. Don't forget about the advanced steps: battle.net/support/article/6300064 If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 You can either paste the content of the file on a web like Pastebin and provide us with the link, or paste it on your response using the code tag (pre button). ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |
Delmoryth | BEX error(7) | March-22-2016 4:33 AM PDT (9 years ago) |
Driver Date/Size: 6/17/2015 02:10:27, 15866992 bytes Apart form what Shammoz said (thanks a lot for the help!), I would recommend updating your drivers. Your issue might not be related at all, but outdated drivers can cause all sorts of problems. battle.net/support/article/200576 __________________________________________________________ ¿Tienes algún comentario sobre mi atención? ¡Házmelo llegar! |
Delmoryth | BEX error(12) | March-23-2016 10:10 AM PDT (9 years ago) |
I don't see anything out of the ordinary on the DxDiag. Could I ask for a MSInfo as well? Sometimes it contains more data that could help us pin-point the issue. You have instructions here: battle.net/support/article/200581 As with the DxDiag, a Pastebin or similar link would be nice. :) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |