 | Battle.net not working for me(1) | Category: Technical SupportApril-3-2016 2:57 AM PDT (9 years ago)  |
| I been trying for the past 4 days trying to get connected to battle.net my internet works fine its just the battle.net install / update and it wont let me go online when i attempt to, i also read all about how to fix it and none of it works for me please help lot appreciated! I've tried reboot router restart computer firewall and everything i made sure proxy is off also, none of it helps, i got on d3 reaper of soul a few days ago and after the maintenance update it has not allowed me back online or updating patch/install. https://gyazo.com/89ba91aeb445b60d08d15d097c24ec9c https://gyazo.com/ca26481e84f3eb136f4b56e245a7b967 | ||
 | Battle.net not working for me(4) | April-3-2016 8:13 AM PDT (9 years ago) |
| Hello JuryVerdiCTS, Delete the Battle.net Cache folder: battle.net/support/article/6141 Delete the Battle.net Tools folder: battle.net/support/article/6504 Check your host file in Windows to make sure there are no modifications in it: battle.net/support/article/6457 Also, check your firewall settings and make sure Diablo III has the right permissions, since this could cause an issue. If the issue persists, please provide us with the following information so we can have a look: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) @Nerevarina, your issue seems to be completely different since you're getting a different error message. Please, create your own thread so we can treat your case without mixing it with a different one. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
