 | Just purchased to play past L13, now can't play at all?(1) | Category: Technical SupportMarch-15-2016 3:02 PM PDT (9 years ago)  |
| All I get is error BLZBNTBGS80000011 (73) (see https://us.battle.net/support/en/article/BLZBNTBGS80000011) After checking the Blizzard Twitter feed, I started looking at problems on my end. I'm sure I don't have parental control active (I checked). I did have a starter edition, but purchasing the game should have solved that.... instead it seems to have created an issue. Kinda relieved I didn't also buy the expansion, €20 frustration beats €40 frustration, but I still want to play. Anyone got tips? Edit: NA has error 74, so I'm assuming that is not the same issue since I get 73 and am connecting to EU. | ||
 | Just purchased to play past L13, now can't play at all?(2) | March-16-2016 4:44 AM PDT (9 years ago) |
| Hello Cio, Last night there was an issue with the authentication servers indeed, that might have been the problem. If you're still experiencing problems today (the issue should be resolved now), please follow the steps in this article (don't forget the advanced): battle.net/support/article/611 If the issue persists, please provide us with the following information: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
