Atiesh #2638 | SC Deluxe and Global Play(1) | Category: Technical SupportMarch-13-2016 3:16 AM PDT (9 years ago) |
I bought StarCraft trilogy digital deluxe today, and got the Kerrigan wings and protos drone pet in Diablo 3. But when I hopped on American server to say hello to a couple friends, I noticed with great disappointment that my deluxe goods didn't update there. Is this a known issue? Please fix it soon! My friend from American server plays occasionally Diablo 3 on EU, and he sports his Kerrigan wings on all characters - thus I know it has to work on Global Play... |
Delmoryth | SC Deluxe and Global Play(2) | March-13-2016 9:08 AM PDT (9 years ago) |
Hello Atiesh, You should indeed have rewards in America. Check the lower left corner of your screen when you're inside a game; do you have an envelope icon? A lot of rewards arrive there in a message. Check your Collection as well. If you do not see them anywhere, try resetting your Battle.net password. This should refresh the account and can force the rewards to be sent: http://battle.net/account/support/password-reset.html ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |