Reluctant #2475 | Desolate Sands Zone - Can't Enter(1) | Category: Technical SupportMarch-16-2016 2:56 AM PDT (9 years ago) |
I have a problem where the game plays great until I enter the desolate sands zone to try to complete my Set Me Free and the game screen just freezes, I can still here the game playing in the background but screen is just frozen on the loading screen. Kinda getting a little frustrated as stopping me from doing stuff. Please help Blizz |
Delmoryth | Desolate Sands Zone - Can't Enter(3) | March-16-2016 4:09 AM PDT (9 years ago) |
Hello Reluctant, What version of the drivers are you using? Could you post a DxDiag file? battle.net/support/article/200581 You can either paste the content of the file on a web like Pastebin and provide us with the link, or paste it on your response using the code tag (pre button). ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |
Delmoryth | Desolate Sands Zone - Can't Enter(5) | March-16-2016 7:13 AM PDT (9 years ago) |
You can either paste it here yeah, or use a web like Pastebin (there are similar ones as well). Whichever you prefer. :) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |
Vyraneer | Desolate Sands Zone - Can't Enter(13) | March-20-2016 7:47 AM PDT (9 years ago) |
how did u fix the problem whit desolated sands Hello Apocalipto, If you're using an AMD/ATI card, please remove your video drivers and download and install the latest version available for your card. _________________________________________________________ Feedback? Click here! https://www.surveymonkey.com/s/Vyraneer |